Job Summary
We are seeking a General Manger. Restoration Industry experience required. This role oversees all aspects of multiple projects, coordinating people, processes, and resources to ensure successful, on-time completion. The ideal candidate is highly organized, resourceful, and has a proven track record managing restoration projects.
Key Responsibilities
· Leading teams
· Working with Insurance Adjusters.
· Coordinate daily dispatch of field teams and track job progress.
· Schedule jobs, vendors (appliances, electronics, textiles), and inspections.
· Manage XactAnalysis for program-related assignments.
· Learn and become proficient with Xactimate for contents estimating and invoicing.
· Handle invoicing, billing, and collections follow-ups.
· Conduct quality control on work in progress and completed projects, preparing final reports (including Total Loss Inventory).
· Communicate with customers, insurance adjusters, and restoration partners throughout the project lifecycle.
· Perform site visits, create job scopes, and meet vendors/clients to assist with projects.
· Use tools like Encircle, HubSpot, QuickBooks, etc. to manage jobs (training available).
· Participate in field pack-outs as needed to support job requirements.
· Accept additional tasks or projects assigned by management.
Qualifications
· Prior experience as General Manager (5+ years)
· Strong attention to detail and ability to prioritize tasks.
· Highly organized with the ability to manage multiple projects and teams simultaneously.
· Excellent verbal and written communication skills.
