Benefits:- Paid time off
- Opportunity for advancement
- Training & development
Location: San Antonio, TX 78222
Company: IAQ Experts
Pay:$17.00–$20.00 per hour (Based on Experience)
Join a Growing Team That Makes a Difference!
IAQ Experts is one of South Texas' leading Indoor Air Quality companies, providing air duct cleaning, mold remediation, HVAC restoration, and indoor environmental solutions for residential and commercial customers.
We're looking for an energetic, organized, and customer-focused
Office Manager/Dispatcher who thrives in a fast-paced environment and enjoys being the hub that keeps our team moving. If you enjoy solving problems, coordinating schedules, and delivering exceptional customer service, we'd love to meet you!
What You'll Do
As our Office
Manager/Dispatcher, you'll play a vital role in the day-to-day operations of the company by:
- Answering incoming sales and warranty calls with professionalism and enthusiasm.
- Scheduling appointments and dispatching technicians efficiently.
- Prioritizing calls and coordinating daily schedules.
- Communicating job details, updates, and customer requests to field technicians.
- Monitoring technician routes and productivity throughout the day.
- Maintaining accurate customer information and job records within Housecall Pro.
- Providing outstanding customer service while resolving scheduling and service concerns.
- Assisting with general office administration and supporting daily operations.
What We're Looking For
We're searching for someone who is:
- Organized and detail-oriented
- Friendly, professional, and customer-focused
- Able to multitask in a fast-paced office
- A strong communicator with excellent phone etiquette
- Dependable, punctual, and self-motivated
- Comfortable learning new technology and software
- Able to work independently while being a team player
Qualifications
- Minimum 1 year of dispatching experience (Required)
- Experience with Housecall Pro or similar dispatch/CRM software preferred
- Strong computer and data entry skills
- Excellent verbal and written communication skills
- Strong organizational and time management abilities
- Ability to think critically and solve problems quickly
- Valid driver's license required
- Bilingual (English/Spanish) is a plus!
Why Join IAQ Experts?
Competitive Pay ($17–$20/hr DOE)
Paid Time Off
Stable, Full-Time Position
Family-Oriented Team Environment
Opportunities for Growth and Advancement
