JOB SUMMARY:Provide quality customer service to customers, patrons and employees. Establish working relationships with customers, vendors and employees in fulfilling assigned post orders. Take an active role in assisting customer with other duties that may not be included in this job description and are approved by the Security Manager. Event Staff must possess and maintain a professional image at all times.RESPONSIBILITIES/DUTIES:Essential functions may vary depending on department size, organizational structure and/or geographic location. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job. Other duties, not listed below, may also be assigned.· The delivery of quality service and positive interaction with our customers is critical to the completion of all the tasks within this job description. The ability to greet all visitors, vendors, and employees; while continuously maintaining the standards of excellence in presentation and professionalism. Customer Service is Every Employee's Job!· Maintain a working knowledge of all emergency policies, procedures and regulations; respond immediately to emergency alarms or calls for help, determine course of action, notify appropriate authorities and assist as needed.· Post orders may include Ticket Taking, Ushering, Guest Services, Elevator Operator, Special Services or other.· Be diligent and vigilant in safety awareness.· Know and understand post orders, revisions, and daily event needs. Know your chain of command.· These functions are not limited to these listed and may be expanded upon at any time at the request of the customer.MINIMUM QUALIFICATIONS:The following are the minimum qualifications which an individual needs in order to successfully perform the duties and responsibilities of this position. Please note that the minimum qualifications may vary based upon the department size and/or geographic location.High School Diploma/or equivalent (GED) and be 18 years of age or older.Must be willing to submit to a background and drug screening where required; any offer of employment is conditioned upon the successful completion of a background investigation.Skills/Abilities:· Strong customer service orientation, exemplifying our Mission Statement that Customer Service is Every Employee's Job.· Ability to facilitate progressive change, getting along with other employees, following directions and continually improving.· Clear and effective oral and written communications skills.PHYSICAL DEMANDS:In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job.Must be able to see, hear, speak and write clearly in order to communicate with employees and/or other customers. Pushing/pulling/carrying lifting may include up to 25 lbs (event evacuation), stair climbing. Ability to sit, twist, turn, bend as required to perform duties within the facility. Must be capable of standing for long periods of time.This description portrays in general terms the type and level(s) of work performed and is not intended to be all-inclusive, nor the specific duties of any one incumbent. Andy Frain Services reserves the right to modify, supplement, delete or augment the duties and responsibilities specified in the position description, in the Company's sole and absolute discretion. Duties other than those expressly specified may be assigned from time to time

Primary Responsibilities: Supports Shrinkage and Safety Awareness programs: Aids Store Management to communicate current shrinkage and safety topics.Conducting surveillance: Observes customer's and contractor's (CCTV/floor) activities to detect theft, fraud or suspicious activity, collects investigative intelligence related to ORC activity and fraud, takes direction from AP management to monitor team member activity as needed, reports infractions of company policy to AP and/or store management.Detaining and Interviewing suspects: Conducts interviews in accordance with local laws and Company policy on customers and contractors suspected of theft, reports suspected fraud to AP management or Market Investigations as needed.Maintaining records: Creates and manages records using approved Company methods, proper retention of evidence and disposition of recovered merchandise.Participating in Court Hearings: Attends hearings, updates appropriated files and maintains relationships with local law enforcement.Supports Safety programs: Identifies and address potential hazards to customers and associates, takes initiative to correct minor hazards, conducts incident investigations and completes associated reports.Supports Internal investigations: Takes direction from AP management to collect evidence regarding internal investigations, acts as an interview witness as neededPerform responsibilities in accordance with company policies and procedures in order to drive sales and profit. Applicants must be 18 years of age or older and have a high school diploma or GED.Core Competencies & Accomplishments:AP knowledge- Learn and stay up to date on Company policy and procedures relating to loss prevention and relevant local legal requirementsBalanced Temperament - Maintains composure and handle high stress situations in a calm/effective manner. Handles difficult situations with discretion.Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and othersOwnership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomesIntensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgencyWhat you get:If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit About JCPenney:JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn.Pay RangeUSD $15.00/Hr -USD $18.75/Hr.

Starting Hourly Rate / Salario por Hora Inicial: $18.00 USD per hourALL ABOUT TARGETWorking at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. ALL ABOUT ASSETS PROTECTION Assets Protection (AP)teamsfunction to keep our guests, team and brand secure and lead through crisis events. They protect profitable sales by mitigating shortage risks, preventing,and resolving theft and fraud to ensure product is available for our guest. They also build relationships inside and outside of Target, including store leaders and public safety officials, inclusive of law enforcement.At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Target Security Specialist can provide you with the:Skills using intelligence-led tactics to keep team members and guests safe and secure Experience in crisis response, safety and crowd management; providing support to both guests and team membersSkills in de-escalation as well as experience with physical security controls and cultureAbility to utilize Target's video surveillance systemAbility totimelyand accuratelydocument cases usingcase management systemsAs a Target Security Specialist,no two days are ever the same, but a typical day will most likely include the following responsibilities:Create a welcoming experience by greeting guestsat the front of store.Promote a physical security culture for our team members and guests by assessing and maintaining safe and secure standards throughout the store, including exterior property.Respond to and accurately document security incidentsin a timely manner.Appropriatelyrespond to guest issues to provide a safe and secure environment for our team members and guests.Leverage de-escalation tactics and resources when responding to security incidents across the store.Conduct merchandisetheft recoveries and providetheftapprehension support as needed, strictly adhering to AP policies.Prevent theft and shortage at the front of store by performing merchandise receipt checks whileadhering to AP policies, as well as recognizing and communicating trends.Submit appropriate documentationin the case management system for all incidents following AP policy and procedures.Understand and appropriately use Target's video surveillance system.Demonstrate a culture of ethical conduct, safety and compliance.Work in a safe manner at all times;comply with all safety policies, best practices, and training; report hazards and correct where possible.All other duties based on business needsWHAT WE ARE LOOKING FORThis may be the right job for you if:You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with. You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success. You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).The good news is that we have some amazing training that will help teach you everything you need to know to be a Target Security Specialist.But, there are a few skills you should have from the get-go:Must be at least 18 years of age or olderHigh school diploma or equivalentMeet any state or local licensure and/or other legal requirements related to the positionWelcoming and helpful attitude toward all guests and other team membersAbility to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directedEffective communication skillsWork both independently and with a teamManage workload and prioritize tasks independentlyCapability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframesWe are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: Climb up and down laddersApprehend subjects in accordance with company policy Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds Flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt attendance necessaryCapable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job dutiesAbility to remain mobile for the duration of a scheduled shift (shift length may vary)Find competitive benefits from financial and education to well-being and beyond at .Benefits EligibilityPlease paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_A | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: https://tgt.biz/BenefitsForYou_AAmericans with Disabilities Act (ADA)Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or reach out to Guest Services at 1-800-440-0680 for additional information.

OverviewArea Assets Protection ManagerThis role will oversee the Frisco, Sherman, Fairview locations and office at the Frisco locationJob PurposeLead Asset Protection activities for assigned units in accordance with company policies and procedures, in order to drive sales and profits.Primary Responsibilities:Team DevelopmentFrequently conducts developmental conversations with direct reports and maintains notes / observations of strengths and opportunitiesInterviews, hires and trains Asset Protection talent for the store and ensures Asset Protection teams follow Asset Protection Directives, policies and proceduresActively walks the floor and coaches in the moment to enhance each associate’s ability to develop and advises Store/District Leadership Teams when opportunities are notedInternal & External InvestigationsProactively identifies potential acts of theft and fraud by observing associate and customer activity, reviewing exception reports and investigation referralsInterviews associates suspected of theft or fraud in accordance with company policies and properly documents all stagesReviews and ensures all Asset Protection documentation is complete, accurate and is maintained per Company policy and procedureCommunicates external theft trends to associates and will partner with other locations/retailers to identify Organized Retail Crime (ORC) groups and patterns. Takes direction from DAPM and or Field Investigations to gather evidence on ORC and external fraudAttends hearings as required and updates appropriate files with court-related outcomesCreates and maintains relationship with local law enforcement and mall security partnersReviews the reports of external apprehensions, internal investigations, incident reports, PCI, PII and Sales Audit documentation.Shrink and SafetyTailors company Asset Protection direction to their particular stores and creates new ways to educate and motivate store teams to focus on shrinkage reduction and safetyCoaches store associates on keeping work areas and sales floor free of hazards to protect customers and associates from accidents, along with maintaining inventory maintenance process. Periodically audits departments for merchandise protection standard adherenceIdentifies merchandise protection opportunities that deviate from company standardsCore Competencies:Takes AccountabilityHolds team accountable for performance, celebrates wins and empowers individuals to take responsibility for their work and pride in their accomplishments. Produces Results Motivates and challenges associates to work hard, smart, and outside of traditional hierarchies to attain a shared purpose. Works Collaboratively Creates a culture of inclusion and collaboration, actively supporting teamwork and team spirit. What you get:Eligible for bonus under the Management Incentive Plan.If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visitAbout JCPenney:JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement#storeswrap Pay RangeUSD $52,360.00 - USD $74,800.00 /Yr.

Why Guitar Center Here’s just some of the rewards: For our employees who are musicians we offer the unique opportunity of gig leavetake time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision,401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. POSITION OVERVIEW: Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission. As our Repair Tech (Guitar), you will provide perform maintenance and repair services on customer-owned instruments and to assist in maintenance of specific store inventory, continually building and increasing the business through great customer experience and quality work. A few special characteristics that make our Repair Technicians successful: Customer Focus: Understands customer service principles, and able to provide an excellent customer experience. Able to connect with customers in a meaningful way. Is approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers. Able to step in to handle customer service issues. Initiative: Able to identify opportunities & issues and follow through on work activities to capitalize or resolve them. Able to learn quickly and take positive action without being requested to do so. Able to develop knowledge and skills including product, store operations, sales, and leadership.Selling: Able to work through GC certification program to gain a base understanding of products and sales techniques. Training: Able to effectively train learners and communicate info and techniques so that they are retained. As our Repair Technician, you will: Interact with customers, ensuring a positive customer experienceService customer-owned instruments with a high level of craftsmanshipMaintain store owned gear, as requestedComplete warranty repair workAdditional duties as assignedRequirements: Skilled understanding of repairing Guitars Preferences: Foundational product knowledge on Guitar Center products Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1-ext. 2862 or by sending an email to .

Why Guitar Center Here’s just some of the rewards: For our employees who are musicians we offer the unique opportunity of gig leavetake time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision,401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. POSITION OVERVIEW: Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission. As our Repair Tech (Guitar), you will provide perform maintenance and repair services on customer-owned instruments and to assist in maintenance of specific store inventory, continually building and increasing the business through great customer experience and quality work. A few special characteristics that make our Repair Technicians successful: Customer Focus: Understands customer service principles, and able to provide an excellent customer experience. Able to connect with customers in a meaningful way. Is approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers. Able to step in to handle customer service issues. Initiative: Able to identify opportunities & issues and follow through on work activities to capitalize or resolve them. Able to learn quickly and take positive action without being requested to do so. Able to develop knowledge and skills including product, store operations, sales, and leadership.Selling: Able to work through GC certification program to gain a base understanding of products and sales techniques. Training: Able to effectively train learners and communicate info and techniques so that they are retained. As our Repair Technician, you will: Interact with customers, ensuring a positive customer experienceService customer-owned instruments with a high level of craftsmanshipMaintain store owned gear, as requestedComplete warranty repair workAdditional duties as assignedRequirements: Skilled understanding of repairing Guitars Preferences: Foundational product knowledge on Guitar Center products Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1-ext. 2862 or by sending an email to .

Why Guitar Center Here’s just some of the rewards: For our employees who are musicians we offer the unique opportunity of gig leavetake time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision,401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. POSITION OVERVIEW: Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission. As our Repair Tech (Guitar), you will provide perform maintenance and repair services on customer-owned instruments and to assist in maintenance of specific store inventory, continually building and increasing the business through great customer experience and quality work. A few special characteristics that make our Repair Technicians successful: Customer Focus: Understands customer service principles, and able to provide an excellent customer experience. Able to connect with customers in a meaningful way. Is approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers. Able to step in to handle customer service issues. Initiative: Able to identify opportunities & issues and follow through on work activities to capitalize or resolve them. Able to learn quickly and take positive action without being requested to do so. Able to develop knowledge and skills including product, store operations, sales, and leadership.Selling: Able to work through GC certification program to gain a base understanding of products and sales techniques. Training: Able to effectively train learners and communicate info and techniques so that they are retained. As our Repair Technician, you will: Interact with customers, ensuring a positive customer experienceService customer-owned instruments with a high level of craftsmanshipMaintain store owned gear, as requestedComplete warranty repair workAdditional duties as assignedRequirements: Skilled understanding of repairing Guitars Preferences: Foundational product knowledge on Guitar Center products Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1-ext. 2862 or by sending an email to .

Why Guitar Center Here’s just some of the rewards: For our employees who are musicians we offer the unique opportunity of gig leavetake time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision,401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. POSITION OVERVIEW: Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission. As our Repair Tech (Guitar), you will provide perform maintenance and repair services on customer-owned instruments and to assist in maintenance of specific store inventory, continually building and increasing the business through great customer experience and quality work. A few special characteristics that make our Repair Technicians successful: Customer Focus: Understands customer service principles, and able to provide an excellent customer experience. Able to connect with customers in a meaningful way. Is approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers. Able to step in to handle customer service issues. Initiative: Able to identify opportunities & issues and follow through on work activities to capitalize or resolve them. Able to learn quickly and take positive action without being requested to do so. Able to develop knowledge and skills including product, store operations, sales, and leadership.Selling: Able to work through GC certification program to gain a base understanding of products and sales techniques. Training: Able to effectively train learners and communicate info and techniques so that they are retained. As our Repair Technician, you will: Interact with customers, ensuring a positive customer experienceService customer-owned instruments with a high level of craftsmanshipMaintain store owned gear, as requestedComplete warranty repair workAdditional duties as assignedRequirements: Skilled understanding of repairing Guitars Preferences: Foundational product knowledge on Guitar Center products Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1-ext. 2862 or by sending an email to .

Why Guitar Center Here’s just some of the rewards: For our employees who are musicians we offer the unique opportunity of gig leavetake time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision,401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. POSITION OVERVIEW: Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission. As our Repair Tech (Guitar), you will provide perform maintenance and repair services on customer-owned instruments and to assist in maintenance of specific store inventory, continually building and increasing the business through great customer experience and quality work. A few special characteristics that make our Repair Technicians successful: Customer Focus: Understands customer service principles, and able to provide an excellent customer experience. Able to connect with customers in a meaningful way. Is approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers. Able to step in to handle customer service issues. Initiative: Able to identify opportunities & issues and follow through on work activities to capitalize or resolve them. Able to learn quickly and take positive action without being requested to do so. Able to develop knowledge and skills including product, store operations, sales, and leadership.Selling: Able to work through GC certification program to gain a base understanding of products and sales techniques. Training: Able to effectively train learners and communicate info and techniques so that they are retained. As our Repair Technician, you will: Interact with customers, ensuring a positive customer experienceService customer-owned instruments with a high level of craftsmanshipMaintain store owned gear, as requestedComplete warranty repair workAdditional duties as assignedRequirements: Skilled understanding of repairing Guitars Preferences: Foundational product knowledge on Guitar Center products Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1-ext. 2862 or by sending an email to .

Why Guitar Center Here’s just some of the rewards: For our employees who are musicians we offer the unique opportunity of gig leavetake time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision,401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. POSITION OVERVIEW: Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission. As our Repair Tech (Guitar), you will provide perform maintenance and repair services on customer-owned instruments and to assist in maintenance of specific store inventory, continually building and increasing the business through great customer experience and quality work. A few special characteristics that make our Repair Technicians successful: Customer Focus: Understands customer service principles, and able to provide an excellent customer experience. Able to connect with customers in a meaningful way. Is approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers. Able to step in to handle customer service issues. Initiative: Able to identify opportunities & issues and follow through on work activities to capitalize or resolve them. Able to learn quickly and take positive action without being requested to do so. Able to develop knowledge and skills including product, store operations, sales, and leadership.Selling: Able to work through GC certification program to gain a base understanding of products and sales techniques. Training: Able to effectively train learners and communicate info and techniques so that they are retained. As our Repair Technician, you will: Interact with customers, ensuring a positive customer experienceService customer-owned instruments with a high level of craftsmanshipMaintain store owned gear, as requestedComplete warranty repair workAdditional duties as assignedRequirements: Skilled understanding of repairing Guitars Preferences: Foundational product knowledge on Guitar Center products Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1-ext. 2862 or by sending an email to .