Your Impact at Lowe'sAs a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent role for those who want to engage with customers and help them solve their home improvement challenges.How We Support YouWhether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond competitive pay and flexible schedules.Make your well-being a priority with multiple top-tier health insurance options.Explore educational opportunities with Lowe's tuition assistance program.Take charge of your financial future with a company-matching 401(k) and optional Employee Stock Purchase Program.Gain extra savings with a 10% Associate Discount.Learn new trade skills with our Track to the Trades program.For information about our benefit programs and eligibility, please visit .Your Day at Lowe'sAs a Customer Service Associate, you will welcome customers to Lowe's and help them find the right products and services for their home improvement needs. You will interact with customers throughout the day, help them find and select products, occasionally load merchandise, and ensure all customer needs are met.While you will spend most of your time listening to customers, answering questions, and organizing merchandise, your daily responsibilities may vary by department.Customer Service Associates work in one of the following departments, based on hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services.Key ResponsibilitiesWelcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.Assist customers with locating and handling merchandiseDown stock merchandise by looking for empty areas on shelves and replenishing suppliesProcess orders and deliveries accurately so customers receive merchandise as expected and on timeCross-functionally train in other areas of the store to help deliver the best customer servicePrepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)Guide customers through shopping or checkoutComplete other duties as assignedMinimum Qualifications6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information6 Months Experience using common retail technology, such as smart phones and tabletsReading, writing, and performing basic arithmetic (addition and subtraction)Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job dutiesMinimally lift 25lbs unassisted or over 25lbs with or without an accommodationPreferred Qualifications6 months of Retail and/or customer service experienceBi-lingual skillsCertification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)Lowe's commitment to growth and teamwork extends to the community as well. To better equip our stores and serve our communities, we strongly encourage bilingual, military, and veteran talent to apply and join our team.Travel RequirementsThis role does not require regular travel; however, this role may need to travel occasionally to meetings, training, or to support neighboring stores.Working ConditionsEnvironmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment.Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker.About Lowe'sLowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit .Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

About the RoleAs Beauty Advisor, you will drive sales through an authentic passion for beauty and engage clients by identifying their needs with a consultative approach and ensure an excellent overall client experience. You will maintain expert knowledge of top beauty brands, execute merchandise sets and support replenishment and visual standards according to Sephora at Kohl’s standards.What You’ll DoBuild strong client loyalty and influence clients by identifying their needs and suggesting products to drive sales, including the opportunity to upsell productsDemonstrate credibility to the client through knowledge of products and beauty trendsInspire clients through demonstrating products and application of products to drive salesActively engage and complete all required training to expand knowledgeExecute and maintain all Sephora visual merchandising and operational standards, including merchandise sets, tester maintenance and department cleanliness and hygiene standardsSupport omni-processing within the departmentSupport inventory management from receipt to sale, including freight processing, back stocking, replenishment, inventory counts and price changesSupport visual elements of the department and communicate missed or damaged product/fixtures to the supervisorAll associates are responsible for:Acting with integrity and honesty and fostering teamwork in an engaged and inclusive cultureExercising good judgment and discernment when making decisions; taking appropriate partners as neededSupporting and executing safety and shortage reduction programs following company guidelinesAccomplishing multiple tasks within established timeframesFollowing company policies, procedures, standards and guidelinesMaintaining adherence to company safety policies for the safety of all associates and customersReceiving, understanding and proactively responding to direction from leaders and other company personnelOther responsibilities as assignedWhat Skills You HaveRequired Authentic passion for beauty Client-facing retail or service industry experienceExcellent written and verbal communication skills with the ability to influence in a clear and concise mannerFlexible availability to work days, nights, weekends and holidaysPay Starts At: $13.70

Job ID: 264097Store Name/Number: NE-Lincoln (1360)Address: 2940 Pine Lake Rd Space #2940-O, Lincoln, NE 68516, United States (US)Hourly/Salaried: Hourly (Non-Exempt)Full Time/Part Time: Part TimePosition Type: RegularYour role at Sephora: As an Operations Associate, you'll thrive in a dynamic, fast-paced environment. This role is about ensuring a smooth operation that enhances the shopping experience for every client. You'll be part of a dedicated team that values your unique skills. If you love the operational side of retail, this is the perfect role for you.Key Responsibilities:Ensuring Accurate Order Fulfillment: Ensure orders are accurately fulfilled and excellent service is provided during pickup.Maintaining Inventory: Help maintain a well-stocked store for our clients.Store Maintenance: Contribute to a clean, smoothly operating store.Supporting Sales and Promotional Events: Participate in setup and execution of sales events and promotions.Loss Prevention: Participate in efforts to maintain a safe and secure shopping environment.Qualifications/Experience:Prior work experience, preferably in operations.Passion for client service and teamwork.Strong communication skills and ability to multitask.Resilience and adaptability to changing store priorities.Flexible availability to work during “peak” retail hours.Consistent and reliable attendance.Ability to lift and carry up to 50 pounds.While at Sephora, you’ll enjoy.Diversity, Inclusion & Belonging?We pledge to create a beauty community where everyone’s uniqueness is celebrated, respected, and honored.Meaningful Rewards?Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility; Details about our company benefits can be found at the following link: $15.00 - $19.50/hr. The actual hourly pay offered depends on various factors, including qualifications for the position and relevant experience; and other legitimate, non-discriminatory business factors specific to the position or location. Sephora now offers a Flex (on demand) position for employees who can work anywhere from 0-19 hours a week. This flexibility allows you to balance your work schedule with other commitments. This could be a steppingstone into a more permanent position if you are looking for more in the future.Sephora is an equal opportunity employer; and values a diverse and inclusive workplace. All persons will receive consideration for employment without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other legally protected status. Sephora is committed to providing reasonable accommodation in our recruiting processes to applicants with disabilities or other medical conditions.Sephora will consider for employment all qualified applicants, including those with a criminal history, in a manner consistent with the requirements of all applicable federal, state, and local laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.*This job will be posted for a minimum of 5 business days.

Required Availability 6:00am StartRequired Early Morning Availability About the RoleIn this role, you will deliver excellent customer service and consistent execution of store operations. You will efficiently process freight, replenishment, and omni channel operations.What You’ll DoReceive and process product, including unloading truck shipments and execute stockroom operations and omni channel fulfillment Replenish the sales floor as necessary based on sell through and seasonal changesEngage customers by greeting them and offering assistance with products and servicesExecute all product protection standardsParticipate in the training process for new hires on Kohl’s brand standards, product knowledge, inventory procedures, productivity standards, tools and resources and as directed by store leadershipAll associate roles at Kohl’s are responsible for:Acting with integrity, honesty and fostering teamwork in an engaged and inclusive cultureExercising good judgment and discernment when making decisions; taking appropriate partners as neededDemonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issuesSupporting point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experienceMeeting or exceeding individual goals (e.g., productivity, credit, loyalty)Accomplishing multiple tasks within established timeframesFollowing company policies, procedures, standards and guidelinesMaintaining adherence to company safety policies for the safety of all associates and customers Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnelOther responsibilities as assignedWhat Skills You HaveRequiredExcellent customer service skills and ability to multi-task with strong attention to detailVerbal/written communication and interpersonal skillsNo retail experience requiredMust be 16 years of age or olderFlexible availability, including days, nights, weekends, and holidaysPreferredClient facing retail or service industry experiencePay Starts At: $13.50

About the RoleIn this role, you will execute sales floor merchandising, pricing and recovery and deliver excellent customer service.What You’ll DoExecute store merchandising standards following merchandise and visual guidelines for product presentation in a timely and accurate mannerRemerchandise and replenish salesfloor as necessary based on sell through and seasonal changes with a focus on customer experienceEngage customers by greeting them and offering assistance with products and servicesExecute pricing activities (e.g., price changes, sign changes, ticketing) accurately and in a timely mannerPrevent loss by following all product protection standardsSupport and partner with other associates on merchandising incoming productAll associate roles at Kohl’s are responsible for:Acting with integrity, honesty and fostering teamwork in an engaged and inclusive cultureExercising good judgment and discernment when making decisions; taking appropriate partners as neededDemonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issuesSupporting point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experienceMeeting or exceeding individual goals (e.g., productivity, credit, loyalty)Accomplishing multiple tasks within established timeframesFollowing company policies, procedures, standards and guidelinesMaintaining adherence to company safety policies for the safety of all associates and customersReceiving, understanding and proactively responding to direction from supervisors/managers and other company personnelOther responsibilities as assignedWhat Skills You HaveRequiredExcellent customer service skills and ability to multi-task with strong attention to detailVerbal/written communication and interpersonal skillsNo retail experience requiredMust be 16 years of age or olderFlexible availability, including days, nights, weekends, and holidaysPreferredClient facing retail or service industry experiencePay Starts At: $13.50

About the RoleIn this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent execution and operational efficiency. You will deliver speed of service transactions while creating a compelling customer experience.What You’ll DoEngage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of paymentAccurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient serviceMeet or exceed individual goals (e.g., credit, loyalty)Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practicesSupport the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl’s brand standards Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies)All associate roles at Kohl’s are responsible for:Acting with integrity, honesty and fostering teamwork in an engaged and inclusive cultureExercising good judgment and discernment when making decisions; taking appropriate partners as neededDemonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issuesAccomplishing multiple tasks within established timeframesFollowing company policies, procedures, standards and guidelinesMaintaining adherence to company safety policies for the safety of all associates and customersReceiving, understanding and proactively responding to direction from supervisors/managers and other company personnelOther responsibilities as assignedWhat Skills You HaveRequiredExcellent customer service skills and ability to multi-task with strong attention to detailVerbal/written communication and interpersonal skillsNo retail experience requiredMust be 16 years of age or olderFlexible availability, including days, nights, weekends, and holidaysPreferredClient facing retail or service industry experiencePay Starts At: $14.00

Careers With Purpose Join our not-for-profit organization that has provided over 100 years of housing and services to seniors with a commitment to quality care and service in a Christian environment. Facility: GSS NE Syracuse Ctr Location: Syracuse, NE Address: 1622 Walnut St, Syracuse, NE 68446, USA Shift: Night Job Schedule: Full time Weekly Hours: 36.00 Salary Range: $24.00 - $36.00 Department Details Join Our Team and Grow The Good! Position: LPN - Full Time Nights Hours: 10:00pm - 6:00am Wage Range: $24.00 - $36.00 Location: Syracuse GSS Benefits: Competitive salary based off of experience Sign on Bonus of $5,000 Generous Shift differentials Career advancement opportunities Comprehensive benefits package Supportive work environment Apply now and be part of something special! Together, let's Grow The Good in our community. Sanford Health | The Good Samaritan Society Job Summary The Licensed Practical Nurse (LPN) provides professional nursing care for residents of all ages in long term care, under the supervision of a registered nurse, advanced practice provider, or physician. Demonstrates knowledge of nursing principles for the resident in the relevant clinical setting. Demonstrates competency and practices within the full scope of nursing expertise/knowledge and utilizes appropriate age and population specific standards related to the physical and psychosocial needs of the resident as per care plan. Possess the ability to perform testing to evaluate data reflective of the resident's status and to provide the care needed. Demonstrates ability to recognize problems, recommend solutions and respond effectively to assist in an emergent situation. Ensures the health, comfort and safety of residents. Contributes to the assessment of residents and administers medications or treatments as ordered. Provides technical support to healthcare professionals as needed. Documents resident interactions as needed and the outcomes related to resident care, medication, behavior, activity, and dietary. Skilled in establishing and maintaining effective working relationships with resident, health care providers, and the public. Ability to work effectively with professional and supportive personnel as a member of an interdisciplinary care team. Ability to communicate clearly and maintain confidentiality of sensitive information. Counsels residents, family members and/or resident advocate, under the direction of a registered nurse, advanced practice provider or physician on prevention and treatment plans. Knowledge of resident education principles to develop a self-care program. Performs other related duties as assigned. Qualifications Graduate from an accredited practical nursing program as a Licensed Practical Nurse. Associate degree in practical nursing is preferred. If position requires IV therapy/management skills, the following is required in North Dakota: graduation from a Board approved AASPN program where IV therapy is part of the curriculum or completion of an IV Therapy course approved by the North Dakota Board of Nursing. Must have attended a pre-licensure nursing program that included supervised clinical experience across the life span as part of the curriculum or have had a minimum of 400 hours of experience as LPN at another facility. Specific services/positions may have additional education, training or experience requirements. Currently holds an unencumbered Licensed Practical Nurse (LPN) license with State Nursing board and/or possess multi-state licensure privileges. Obtains and subsequently maintains required department specific competencies and certifications. Completes required annual continuing education units (CEU) and competency training requirements of the department and facility. Benefits The Good Samaritan Society offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit https://sanfordcareers.com/benefits . The Good Samaritan Society is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-or send an email to . The Good Samaritan Society has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment. Req Number: R-0208722 Job Function: Nursing Featured: No

Careers With Purpose Join our not-for-profit organization that has provided over 100 years of housing and services to seniors with a commitment to quality care and service in a Christian environment. Facility: GSS NE Syracuse Ctr Location: Syracuse, NE Address: 1622 Walnut St, Syracuse, NE 68446, USA Shift: Night Job Schedule: Full time Weekly Hours: 40.00 Salary Range: $32.00 - $48.00 Pay Info: $10,000 Sign on Bonus!! Department Details Join Our Team and Grow The Good! Position: Full Time Nights RN Hours: 10pm - 6am Wage Range: $32.00 - $48.00 Location: Syracuse GSS Benefits: Competitive salary based off of experience Sign on Bonus of $10,000 Generous Shift differentials Career advancement opportunities Comprehensive benefits package Supportive work environment Apply now and be part of something special! Together, let's Grow The Good in our community. Sanford Health | The Good Samaritan Society Job Summary The Registered Nurse (RN) is responsible for utilizing the nursing process (assessment, diagnosis, outcomes/planning, implementation and evaluation) to provide individualized nursing care to residents. Collaborates with resident and family, other inter-disciplinary colleagues, including providers, to plan, implement and evaluate care. Demonstrates competency and practices within the full scope of nursing expertise/knowledge and utilizes appropriate age and population specific standards as designated in their assigned clinical setting. Cares for residents in all phases of preventative care, health maintenance, diagnosis, and treatment. Responsible for the coordination of care, resident assessment, resident education and various other nursing interventions. May serve as charge nurse and delegate appropriate tasks to license and unlicensed assistive personnel that are within the job descriptions, skills, resident care needs, and the competence level of the delegate. Provides adequate assistance and support to delegates to ensure safe, reliable administration of resident care and resolution of care and service concerns. Functions within the scopes and standards of nursing practice as outlined in the Nurse Practice Act and Administrative Rules in state of practice and licensure. The Sanford Professional Nursing Practice recognizes the Scope and Standards of Practice and the Code of Ethics for Nurses with Interpretive Statements as published by the American Nurses Association as the foundation of nursing care delivery and professional conduct. Qualifications Graduate from a nationally accredited nursing program preferred, including, but not limited to, Commission on Collegiate Nursing Education (CCNE), Accreditation Commission for Education in Nursing (ACEN), and National League for Nursing Commission for Nursing Education Accreditation (NLN CNEA). Bachelor’s Degree in nursing preferred. Currently holds an unencumbered RN license with the State Board of Nursing where the practice of nursing is occurring and/or possess multistate licensure if in a Nurse Licensure Compact (NLC) state. Obtains and subsequently maintains required department specific competencies and certifications. Benefits The Good Samaritan Society offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit https://sanfordcareers.com/benefits . The Good Samaritan Society is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-or send an email to . The Good Samaritan Society has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment. Req Number: R-0207771 Job Function: Nursing Featured: No

Overview: At Powerback, we're on a mission to improve lives. As the leader in physical, occupational, speech, and respiratory therapies, we help older adults stay active and thrive while providing essential therapy for children at home and in school.With over 38 years of trusted service, our reach spans skilled nursing centers, assisted and independent living facilities, outpatient clinics, and home-based care. We're proud to deliver personalized care exactly where and when it's needed most.Join an industry-leading team that restores hope and makes a lasting impact. If you're passionate about making a meaningful difference and want to be part of the future of rehabilitation and wellness, Powerback is the place for you.Why Powerback Benefits: We offer Medical, Dental, and Vision plans to Full-Time and Part-Time team members.Support for New Grads & Clinical Fellows: Our Powerback Clinical Mentorship Program kicks off on day one, helping you learn from the best in the field.Continuing Education: Keep growing with free CEUs through Medbridge.H-1B Visa & Relocation Assistance: We support Visa or Green Card sponsorships, plus our Journey Travel Program lets you work across the U.S. with the security of a full-time role.Perks at Powerback: Enjoy exclusive discounts on Wireless/TV, Home/Auto/Renters and Pet Insurance, Childcare, Eldercare, and more. Earn rewards through our PowerZone Employee Recognition Program, and expand your expertise with our Clinicians in Action professional development program. Responsibilities: Title: Physical TherapistLocation/work environment: In facilityReporting structure: Reporting to Director of RehabPowerback is proud to offer a comprehensive and unique benefits package for those candidates that are qualified, including health insurance benefits, 401k, paid time off, clinical support network, online CEUs, on-demand pay, Visa or Green Card sponsorship, and more! Select benefits are available to part time and PRN employees as well!As a Physical Therapist, you help patients get well. You are the person who can bring their power back. In doing this, you will assess patient needs, develop their recovery plans, and deliver physical therapy.You're a healer and a helper, which is why you got into this line of work.You're equally adept at addressing the whole patient and seeing them as an individual. You know your goal is the design of a program that will restore, reinforce, and enhance their physical abilities.You're adaptable to the needs of the patient and can find joy in the variety of the work and the settings.You're a teammate and are looking for collaboration with your peers, but you're also happy to make referrals to help your patient get the care they need to thrive.You know that being a Physical Therapist means you're a teacher who can train patients and caregivers on the skills they need to promote independence and productivity.If this sounds like you, we'd love to meet you!Powerback Rehabilitation (Powerback) is a new way of delivering recovery, rehabilitation, respiratory, and wellness services to patients across the nation. We deliver an empowered approach to achieving your full potential by providing integrated and individualized solutions. Our reimagined approach to rehabilitation connects directly to the patient experience, which is centered on transforming the road to recovery for everyone and helping patients get their power back. It's patient-centered care that provides a sustainable way of feeling better, moving better, breathing better, and living better.Working in a company that values growth and understands what it means to be a caregiver is refreshing. Our CEO is a former staff therapist. We offer growth, paths forward, and we are committed to patient-centered care. We are growing, stable, and need people like you, who have a calling to help people thrive.Isn't it time for you to work with a team where 86% of them know and feel their work makes a difference So much so, we're certified as a 2023 Great Place to Work.Now is the time for you to join Powerback.Powerback has streamlined our hiring process:Applying takes 3 minutes, give or take.You'll hear back from us within 1 business day.If you meet the qualifications, a recruiter will call you for a 10-minute conversation within 2-3 business days, depending on your availability.You will then be presented to the hiring managerThe hiring manager will reach out within a business day to schedule the interview.This all happens within 1-5 business days from the phone screen.After your interview, the hiring manager makes a quick decision. We aim to accomplish this within the week.If the hiring manager wants to move forward, you will hear from us within a business day, because we are excited to get you started! Qualifications: 1. They must have a valid Physical Therapy license in the state(s) of practice, or proof of license and eligibility.2. They must have a Master's degree in Physical Therapy; or3. They must have a Master's degree in a Physical Therapy related field in addition to a Bachelor's degree in Physical Therapy; or4. They must have a Bachelor's degree in Physical Therapy plus 5 years of progressively responsible PT experience.5. The qualifying Physical Therapy degree earned outside of the U.S. must be evaluated to be the U.S. equivalent to a degree in Physical Therapy.

GetMed Staffing is searching for a strong LTC LPN/LVN to assist our traveler-friendly client. A minimum of 1-2 years of experience is required. Traveling with GetMed Staffing offers the unique opportunity to gain diverse experiences, both personally and professionally. Gain experience that matters. GetMed Staffing benefits include: Medical, Dental, and Vision Insurance401(k) with Employer MatchingCompetitive pay packagesLicense reimbursementTravel reimbursementReferral program GetMed Staffing, Inc. is an equal opportunity employer and is committed to providing a workplace free of discrimination and harassment. All employment decisions, including hiring decisions for qualified applicants seeking contract employment, are made without regard to sex, race, color, religion, ethnic or national origin, gender, sexual orientation, gender identity or expression, age, pregnancy, marital status, disability, veteran status, genetic information and/or any other characteristic or status protected by federal, state or local law.