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MCI Careers
Tampa, FL 33619 • (28.6 miles) • Full Time • 10/4/2026
Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribuMCI Careers
Tampa, FL 33619 • (28.6 miles) • Full Time • $15.00 / hr • 10/21/2026
Overview BILINGUAL SPANISH SPEAKING CALL CENTER JOB OPENINGS We are looking for bilingual call center representatives to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, and assist callers with product and process related inquiries and professionally represent some of the most recognizable brands in the world. Candidates should have excellent communication skills, willing to learn on the job, and be highly reliable. There are a wide variety of project openings available representing some of the most recognizable brands in the world. Schedules vary by site and program however we can usually find soMCI Careers
Tampa, FL 33619 • (28.6 miles) • Full Time • $14.75 to $17.20 / hr • 10/4/2026
Overview MCI is one of the fastest-growing tech-enabled business services companies in the US, delivering Customer Experience (CX), Business Process Outsourcing (BPO) and technology solutions across multiple industries and countries worldwide. Our team uses people, technology and innovation to help organizations improve customer experience and business performance. We’re seeking Bilingual Customer Service Representatives to provide in-person and phone support for the Tampa Hillsborough Expressway Authority . In this role, you’ll assist customers with toll-related inquiries, including outstanding balances, payment processing, account discrepancies, and general questions. If you’re fluent in English and Spanish , customer-focused, and eager to grow in a fast-paced environment, we’d love to hMCI Careers
Tampa, FL 33619 • (28.6 miles) • Full Time • $14.75 to $17.20 / hr • 10/4/2026
Overview MCI is one of the fastest-growing tech-enabled business services companies in the US, delivering Customer Experience (CX), Business Process Outsourcing (BPO) and technology solutions across multiple industries and countries worldwide. Our team uses people, technology and innovation to help organizations improve customer experience and business performance. We’re hiring Bilingual Customer Service Representatives to join our growing team and support inbound customer service , help desk , and back-office operations for both commercial clients and public sector programs . In this role, you’ll handle inbound inquiries , assist with product and process-related questions , and troubleshoot basic technical issues all while representing some of the most recognized brands in the world . IfMCI Careers
Tampa, FL 33619 • (28.6 miles) • Full Time • $14.00 to $17.25 / hr • 10/4/2026
Overview MCI is one of the fastest-growing tech-enabled business services companies in the US, delivering Customer Experience (CX), Business Process Outsourcing (BPO) and technology solutions across multiple industries and countries worldwide. Our team uses people, technology and innovation to help organizations improve customer experience and business performance. We’re hiring Bilingual Contact Center Representatives to supportinbound and outbound customer service,sales, andaccount supportfor a wide range of clients, including commercial and public sector programs. In thison-site, entry-level position, you’ll handle customer inquiries, resolve issues, and identify opportunities to upsell products and services. Whether you're coming from retail, hospitality, or another customer-facing induMCI Careers
Tampa, FL 33619 • (28.6 miles) • Full Time • $14.75 to $17.20 / hr • 10/21/2026
Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribu