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Call Center Representative

New England ENT & Facial Plastic Surgery

North Andover, MA 01845 • 10/8/2026

Job Description

Job Description

Provide quality customer service and support

Use questioning and listening skills that support effective telephone communication

Record accurate message information re: scheduling and cancellation of appts. and relaying clinical messages to appropriate provider.

Understanding of medical terminology and ability to use EMR

Bilingual skills (Spanish) strongly preferred.

Schedule


Full Time, Monday- Friday, no weekends

Benefits


Paid Time Off

Health Insurance

Flexible Spending account

401(k)

Job Type: Full and Part Time