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Customer Service Representative - State Farm Agent Team Member

Sig Holcomb - State Farm Agent

Conover, NC 28613 • $15.00 to $17.00 / hr • 10/1/2026

Job Description

Job Description
Benefits:
  • Bonus based on performance
  • Flexible schedule
  • Opportunity for advancement
  • Training & development

ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Sig Holcomb - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for.

RESPONSIBILITIES:
  • Answer phones and route to the appropriate team member.
  • Assist customers with basic questions and inquiries.
  • Take payments and follow up on past-due balances.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.
SCHEDULE:
  • Part-time, 15-20 hours per week
  • Very flexible with scheduling