Technical Business Analyst - Data & Operations Integration

Overview

CTG is seeking to fill a Technical Business Analyst – Data & Operations Integration position for our client.

Location: Chicago, IL
Duration: 12 months

Duties:

• Serve as the primary business liaison between Operations Subject Matter Experts (SMEs), Structured and Unstructured Data teams, and Development teams.

• Develop and maintain an understanding of operational data, including business definitions, sources, intended use, and quality requirements.

• Translate business and operational needs into clear requirements for data engineering and AI development teams.

• Validate data schemas, mappings, definitions, and outputs to ensure alignment with business needs.

• Support data quality reviews and establish business ground truth.

• Facilitate stakeholder workshops, discovery sessions, and business process-mapping activities.

• Document business requirements, user stories, use cases, and acceptance criteria.

• Support discovery and requirements development for future Operations Automation teams.

• Create, maintain, and refine development backlog items in Azure DevOps.

• Perform impact and gap analysis to support solution development.

Skills:

• Strong requirements gathering, functional analysis, and business process-mapping skills.

• Working knowledge of the Software Development Life Cycle (SDLC) and application development methodologies.

• Experience facilitating stakeholder workshops and managing cross-functional business and technical relationships.

• Proficiency in Azure DevOps backlog management.

• Strong analytical, problem-solving, documentation, and communication skills.

• Ability to translate complex business needs into actionable requirements for technical teams.

Experience:

• Demonstrated experience as a Business Analyst supporting data, technology, or operational integration initiatives.

• Experience collaborating with business SMEs, operations teams, and technical development teams.

• Proven ability to analyze and document functional requirements, assess business impacts, and support solution delivery.

• Experience supporting structured and unstructured data initiatives from a business and operational perspective.

Education:

• Bachelor's degree in Business Administration, Information Technology, Computer Science, or a related field preferred, or equivalent professional experience.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:
To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties.

Thank you!

The expected base salary for this position ranges from $52.00 to $57.00/hour. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.