We are looking for a high-energy, motivated Shift Leader to join our team. As a Shift Leader, you will play a critical role in supporting the restaurant management team by running excellent shifts and ensuring our guests receive outstanding service. You will help lead the crew, maintain operational standards, and drive a positive, fast-paced work environment.
Key Responsibilities:
- Team Leadership: Direct, coach, and motivate crew members during shifts to ensure efficient operations and a positive team atmosphere.
- Guest Service: Champion guest satisfaction by ensuring accurate orders, fast service, and resolving any customer concerns promptly and professionally.
- Quality & Safety: Enforce strict adherence to Checkers & Rally's food safety, sanitation, and food quality standards at all times.
- Operations Management: Oversee cash handling procedures, manage shift inventory, and ensure labor guidelines are followed throughout the shift.
- Facility Maintenance: Keep the restaurant interior, exterior, and kitchen areas clean, organized, and safe for both employees and guests.
- Training: Assist in onboarding and training new team members on standard operating procedures, customer service expectations, and equipment use.
Requirements:
- High school diploma or equivalent.
- Previous experience in the restaurant, fast food, hospitality, or retail industry; prior supervisory or shift leadership experience is strongly preferred.
- Ability to thrive in a fast-paced, high-volume environment.
- Strong communication, problem-solving, and customer service skills.
- Flexibility to work a variety of shifts, including days, nights, weekends, and holidays.
- Basic math and cash management skills.
What We Offer:
- Competitive hourly wage
- Flexible scheduling
- Opportunities for career advancement into management roles
- Employee discounts on meals
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