The Senior Fraud Analyst is responsible for reviewing account transaction activity, detecting, investigating, and mitigating fraudulent activities like identity theft, scams, and unauthorized transactions. They protect company and customer assets by monitoring accounts, assessing risk, and collaborating with internal teams, financial institutions, and law enforcement agencies while leading and implementing company-wide fraud prevention strategies.
Key Responsibilities
- Manage daily analysis of fraud-alerted transactions (including ACH, check, wire, identity theft, and account takeover) to detect suspicious activity.
- Research account histories, gather evidence, and make quick decisions to freeze accounts, reverse charges, or escalate alerts to active fraud cases.
- Lead fraud investigations, utilize specialized applications to prevent bank/client losses, and compile regulatory documentation.
- Interface with clients, financial institutions, attorneys, and law enforcement. Work with the Fraud Manager and CCO to ensure compliance and audit readiness.
- Track fraud losses, maintain audit trails, and log case data within fraud analytics software and core systems.
- Monitor industry trends via webinars and conferences to update internal training resources and fraud strategies.
- Maintain strict confidentiality while handling multi-task demands both independently and collaboratively.
Education and Experience
- College degree preferred.
- 5+ years of experience handling financial fraud detection, fraud monitoring, and fraud investigations required.
- In-depth knowledge of fraud typologies, banking operations, and financial regulatory requirements.
- Experience with data analysis tools and specialized fraud detection software (Verafin preferred).
- Excellent analytical, investigative, and communication skills.
- Excellent interpersonal skills: including use of professional and clear verbal communication and writing skills.
Physical Requirements & Working Conditions
- Ability to travel to branches, off-site training, and/or meetings required
- Lobby/professional office environment with moderate sound.
EOE m/f/d/v
