Benefits:- Base pay* (doe)
- Performance incentive bonus*
- Profit-sharing plan
- Health prem allowance
- Professional in-office environment
- Ongoing training and career development opportunities
- Total compensation = (Base pay + unlimited incentive pay), determined
- Paid time off
State Farm Insurance Agent now hiring for a
Customer Service Rep-State Farm Agent Team Member.
Unlike many other insurance job postings you may see online,
this is NOT a sales-only position. We're seeking a dependable, coachable, self-motivated individual with a positive attitude and strong work ethic who enjoys
both Customer Service, Retention and Sales. Responsibilities include providing
excellent customer service, assisting existing policyholders, focusing on
customer retention, identifying coverage gaps and
cross-selling opportunities, generating
new business, and building
lasting customer relationships.
Insurance Licenses:
Property & Casualty (P&C) license REQUIRED ?
Life & Health license preferred ?
Experience:
State Farm Insurance Agency experience highly preferred About the Role: We’re hiring a
State Farm Agent team member to join our office as a
generalist. You’ll handle
customer service for existing policyholders and support
new prospects with protection conversations
not “one-and-done” work.What You’ll Do: Help Current Policyholders- Handle customer service inquiries with accuracy and care
- Address gaps during conversations by asking relevant questions
- Offer/maximize discounts when available (where permitted)
- Help customers upgrade coverage to protect what matters
- Pivot to additional products when appropriate
Help New Prospects
Handle new leads from:- referrals
- call-ins / walk-ins
- social media
- internet leads
- StateFarm.com leads
- and other sources
Our Service Philosophy: We
don’t do “one-and-done.” We follow:
TAKE CARE LOOK ASK HELP PIVOT CLOSE
Take Care + 1: you’ll help with what they need
and find at least one additional appropriate way we can helpwithout pressure.
Training & Coaching- Word tracks, product knowledge, and role-playing
- Ongoing training so you can grow your confidence and protection conversations
Benefits:- Base pay* (doe)
- Performance incentive bonus*
- Paid time off
- Profit-sharing plan
- Health prem allowance
- M–F 9–5 (no evenings or weekends)
- Professional in-office environment
- Ongoing training and career development opportunities
- Total compensation = (Base pay + unlimited incentive pay), determined by production, skills, licenses, education, and experience.
Who You Are- Friendly, professional, and good at communicating
- Comfortable asking questions and reviewing policies
- Motivated to succeed and enjoy helping people
- Reliable in regard to attendance
- Energetic with Strong Work Ethics
- Property & Casualty licenses required (Life/Health is a plus)
- State Farm agency experience highly preferred
Apply: If you are motivated to succeed, enjoy helping people, are
P&C Insurance Licensed, plus preferably possess
State Farm Agency experience, we would like to hear from you today.
Contact us today, and we will contact you by
email or text.
No phone calls!Location: – (North Center) Chicago 60618
Office Hours:Mon–Fri, 9:00 AM–5:00 PM (No evenings, no weekends)
Commute: Short commute preferred
Note: This position is with a
State Farm independent contractor insurance agent, not with State Farm Insurance Companies. Employees of State Farm agents must successfully complete applicable licensing requirements and training programs.
