The Technical Writer partners with Training and Operations to create, maintain, and improve Standard Work documentation that supports a safe, productive, and highly skilled workforce. This role ensures local and global processes are clearly documented, standardized, and accessible while supporting employee training and continuous improvement initiatives across the organization.
Starting Pay: $36.00/hr
Schedule: Admin (8 AM - 4:30 pm)
What You'll Do
- Create, edit, translate, and maintain Standard Work and training documentation.
- Partner with Process Owners, Global Job Trainers, and subject matter experts to ensure documentation is accurate and up to date.
- Support training programs by maintaining training plans, skill matrices, and training records.
- Manage documentation using company systems while ensuring version control and compliance.
- Participate in continuous improvement initiatives, including Lean activities, process improvements, and new process implementation.
- Track training metrics and support audits to ensure training and documentation standards are met.
- Collaborate with global teams to promote standardized processes and share best practices.
Basic Qualifications
- Experience creating or managing technical documentation in a manufacturing or technical environment.
- Strong written communication and organizational skills with excellent attention to detail.
- Ability to collaborate effectively with cross-functional teams and build strong working relationships.
- Analytical mindset with strong problem-solving skills.
- Experience supporting training programs, documentation management, or process improvement initiatives.
- Familiarity with Lean Manufacturing, 5S, or continuous improvement methodologies is preferred.
- Willingness to travel domestically and internationally for training as needed.
The LEGO Group is a global, family-owned company known for creativity, innovation, quality, and inspiring children through play. LEGO Manufacturing Virginia is expanding our U.S. manufacturing capabilities with a state-of-the-art facility in the Richmond area, creating opportunities for talented professionals to help build and shape our growing operation.
