Job Description
- Proficient in MS Office skills.
- Familiarly with ticketing systems
- Must demonstrate strong customer service skills (email/phone)and a positive “can-do” attitude.
- Familiarity with CRM systems (P21 & Zendesk exp is preferred)
Strong data entry skills.
- Self-motivated, takes the initiative, a problem solver and possesses a sense of urgency.
- A team player with a willingness to assist others and learn cross functional tasks.
- Must have strong organizational skills, be detail oriented, and able to perform repetitive/multiple tasks with extremely high accuracy.
- Solid verbal and written communication skills and the ability to interact professionally with diverse groups.(members/vendors/co-workers)Call Center Customer Service, Customer Service, Order Entry, Answering Inbound Calls, Inbound Outbound Calls
