- Location:- New York, NY (5 days in-office mandatory); on-site local candidate; in-person interview
- No of Positions - 1
- Overall – 8 years
JD:-We are looking for a dedicated
QA Analyst with experience in
RCSA (Risk & Control Self-Assessment) processes and working knowledge of
ServiceNow and
Jira.
Required Skills:- QA / Test Analysis experience
- RCSA (Risk & Control Self-Assessment) knowledge
- ServiceNow exposure
- Jira defect management and user story creation
- Defect triage, classification, and root cause analysis
- Strong analytical, documentation, and stakeholder communication skills
Key Responsibilities:- Review and analyse technical and business findings identified during QA and RCSA assessments.
- Categorise and classify defects/issues based on severity, impact, and root cause.
- Translate findings into clear and detailed user stories, defect descriptions, and acceptance criteria.
- Log, track, and manage defects and enhancement requests in Jira.
- Work closely with business, technology, and QA teams to ensure accurate defect documentation and resolution tracking.
- Maintain quality records, reporting, and defect lifecycle governance.
- Support risk, control, and compliance-related QA activities.
