Paladin Consulting is currently hiring a Field Tech Supportto join our team working onsite at our client's office located in Milwaukee, WI.
We work with companies that offer environments for our employees to contribute, learn, and advance their career. We treat you like you are part of the family.
Job Title:Field Tech Support
Work Location:Milwaukee, WI
Duration: 3 month contract with option to extend or hire
Education/Experience Required:Bachelor's Degree preferred with up to 3 years of relevan
Job Description & Responsibilities:
- Provide research and analysis support to the IT department.
- Deliver technical support and solutions to internal users.
- Set up, operate, and support audiovisual equipment for meetings, training, and events.
- Maintain and troubleshoot AV systems, including displays, projectors, sound systems, and video conferencing tools.
- Edit documentation for software and hardware environments.
- Create visual content such as photographs, drawings, and diagrams.
- Conduct research and interviews with technical and business personnel.
- Offer ad-hoc technical assistance to end users as needed.
- Support updates or improvements to templates and documentation standards.
- Demonstrate leadership and model company values.
- Ensure quality in work by following standardized procedures and practices.
- Communicate effectively by exchanging straightforward information and verifying understanding.
Skills & Qualifications:
- Ability to solve standard AV and technical support issues using existing procedures.
- Experience in analyzing information and applying standard practices to make informed decisions.
- Proficiency in Microsoft Office products, including Word, Excel, and Outlook.
- Strong organizational skills and an inquisitive mindset.
- Intermediate math skills, with the ability to calculate percentages, fractions, and other financial figures.
For more information or to view other opportunities, visit us at www.paladininc.com.
Paladin is an EEOC employer.
