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Job Title: Tour Guide
Location: Milan, IL 61264
Assignment Length: 01 year
Pay Rate: $18-19/hr. on w2
Provide an exceptional client experience for stakeholders and guests visiting in Milan, Illinois.
· Conduct engaging and informative guided tours, sharing information about client’s history, global operations, equipment, and services.
· Be comfortable speaking to and engaging with tour groups of varying sizes, including VIP and dignitary audiences.
· Safely operate a tour tram and other mobile equipment in a busy, active warehouse environment, while maintaining awareness of surrounding operations.
· Demonstrate a strong commitment to safety at all times, following established safety requirements and reinforcing safe practices with tour guests.
· Be dependable, punctual, and accountable, arriving on time and prepared to support scheduled tours, events, and other responsibilities.
· Provide a high level of customer service and serve as a welcoming, professional representative of the client.
· Support daily tour activities, including preparing and organizing personal protective equipment (PPE) for visitors.
· Participate in ongoing training and development to continually strengthen tour knowledge, public speaking, safety, and the overall guest experience.
· Serve as a knowledgeable ambassador for local community attractions and businesses.
· Support special events, including event coordination, setup, and teardown.
· Maintain flexibility to work within a seven-day-a-week operation, including holidays, as needed.
Software Galaxy Systems, LLC (SGS) is an award-winning Contingent Workforce Services firm providing a broad range of integrated suite of services through a global delivery platform. SGS brings innovative talent management strategies to empower its clients to stay focused on growth of their core competencies. SGS has developed a comprehensive process-oriented methodology to manage high-volume contingent labor, payroll services and SOW’s for today’s competitive landscape.
SGS is proud of the partnerships it has built with its clients, MSP’s, and employees which has allowed it to deliver unparalleled service to its wide-ranging customer base. SGS is a certified minority owned enterprise that provides innovative yet practical solutions, from concept through execution. We combine technology with strategy and aim to deliver results today that endure tomorrow. SGS’ client centric approach delivers unparalleled value with vastly responsive, streamlined and highly process oriented workforce solutions.
SGS has been awarded and acknowledged by leading MSP’s (i.e., KellyOCG, TAPFIN, Guidant Global, etc.) for its exemplary performance in the contingent workforce space.