The Key Program is seeking a full-time Night Shift Manager in Worcester, MA, for their residential programs, serving up to nine adolescents referred by the MA Department of Children and Families (DCF). The Night Shift Manager is responsible for floating between the residential program buildings, providing on-site management, ensuring residential program security, and ensuring the safety of the children/youth in Key’s residential programs during the overnight hours. They monitor clients, perform bed checks, and implement safety and security procedures. Join a dedicated team of supervisors, clinicians, occupational therapists, nurses, and direct care staff to maintain a trauma-sensitive, structured, and therapeutic environment where teens can thrive. Be a part of an organization that values employee well-being and promotes a positive work/life culture.
Wage: Competitive hourly wage: $25.25. *$2,000 hiring bonus ($1,000 upon completion of 3 months of employment and $2,000 upon completion of 6 months of employment).
Additional compensation is provided for bilingual skills and our generous employee referral bonus program.
Insurance: (See attachment for contribution details)
- Key offers Blue Cross Blue Shield Blue Benefits covering over 90% of medical premiums and 70% for dental premiums with low deductibles and co-pays.
Professional Development: (See attachment for details) - Tuition assistance is available for any degree or certification program. Scholarship opportunities are provided for clinical-related graduate programs.
- Key is an internship placement site where employees can fulfill internship requirements for college credit.
- Intensive training, professional development, and opportunities for advancement are available.
Self-Care and Paid Time Off Benefits:(See attachment for details) - 3 weeks/vacation, 2 weeks/sick time, 3 days/personal, 3 days/bereavement and 12 paid holidays for Full-time staff.
- Free, confidentialemployee assistance program for employees and adult household members for support with mental and physical health, financial, family, legal, parenting and other concerns.
Other: - Mileage reimbursement for work-related travel at a rate of $0.725/mile.
- 403(b) retirement savings account (tax-deferred).
- Pre-tax childcare.
Qualifications: - High school diploma or equivalency required
- One or two years of experience in human services required
And
- Must be 21 years of age or older
- Valid state driver’s license and legally registered and insured car for work use
- Commitment to participate in required training and certifications in FA/CPR/AED, MA Medication Administration Program (MAP) and Crisis Prevention Institute (CPI) Crisis Intervention.
Responsibilities: - Remains awake, alert, and security conscious at all times. Ensures that all overnight staff are awake throughout their shift and alert the on-call supervisor with any personnel concerns or program incidents.
- Train and orient new overnight staff to program procedures and policies. Train staff on documentation requirements and ensure staff complete their documentation prior to the end of their shifts. Complete routine supervisions with overnight staff and maintain supervision files in accordance with Key policy and procedure.
- The Night Shift Manager prepares the schedules for overnight staff, which consist of overnight shifts to include weekends and holidays.
- Ensure that all overnight staff performs and documents client bed checks every 15-minutes and program security checks at required intervals throughout the shift, completes required documentation, and maintains program security.
- Engages clients and develops positive, appropriate, and supportive professional relationships utilizing a strength-based, client-centered approach.
- Assists clients with their routines such as morning wake-up, meal preparation, school preparation, medication administration, room and program cleanup, transportation, etc.
The Key Program is a private, non-profit human services agency whose mission is to support children, families, and emerging adults through trauma-informed, culturally grounded services that strengthen resilience, foster belonging, deepen community connections, and build a foundation for lasting well-being. Key works in conjunction with the MA DCF, DMH, RI DCYF and NH DCYF and is an agency provider of community-based services, residential treatment programming, and outpatient mental/behavioral health services.
Key is committed to diversity, equity, and inclusion and committed to hiring employees that reflect the diverse communities that we serve. All qualified applicants will receive consideration for employment without regard to their race or color, religion, sex, sexual orientation, gender identity or expression, disability, age, country of ancestral origin, or veteran status.
