State Farm Insurance Agent now hiring for a
Customer Service Rep-State Farm Agent Team Member.
Licenses:- Property & Casualty (P&C) license REQUIRED
- Life & Health license preferred ?
Experience:- State Farm Insurance Agency experience REQUIRED
About the Role: We’re hiring a
State Farm Agent team member to join our office as a
generalist. You’ll handle
customer service for existing policyholders and support
new prospects with protection conversations
not “one-and-done” work.
What You’ll Do:1) Help Current Policyholders
- Handle customer service inquiries with accuracy and care
- Address gaps during conversations by asking relevant questions
- Offer/maximize discounts when available (where permitted)
- Help customers upgrade coverage to protect what matters
- Pivot to additional products when appropriate
2) Help New Prospects
Handle new leads from:- referrals
- call-ins / walk-ins
- social media
- internet leads
- StateFarm.com leads
- and other sources
Our Service Philosophy
We
don’t do “one-and-done.” We follow:
TAKE CARE LOOK ASK HELP PIVOT CLOSE
Take Care + 1: you’ll help with what they need
and find at least one additional appropriate way we can helpwithout pressure.
Training & Coaching- Word tracks, product knowledge, and role-playing
- Ongoing training so you can grow your confidence and protection conversations
Benefits:- Base pay* (DOE)
- Performance incentive bonus*
- Paid time off
- Profit-sharing plan
- Health prem allowance
- M–F 9–5 (no evenings or weekends)
- Professional in-office environment
- Ongoing training and career development opportunities
- Total compensation = (Base pay + unlimited incentive pay), determined by production, skills, licenses, education, and experience.
Who You Are- Friendly, professional, and good at communicating
- Comfortable asking questions and reviewing policies
- Motivated to succeed and enjoy helping people
- Reliable in regard to attendance
- Energetic with Strong Work Ethics
- P&C license required (Life/Health is a plus)
- State Farm agency experience required
Apply If you are motivated to succeed, enjoy helping people, and
possess State Farm Agency experience & are Insurance licensed, we would like to hear from you.
Contact us today, and we will contact you by
email or text.
Location: – (North Center) Chicago 60618
Office Hours:Mon–Fri, 9:00 AM–5:00 PM (No evenings, no weekends)
Commute: Short commute preferred
Active Illinois Property & Casualty Licenses & State Farm Insurance Agency experience required and will be given preference
Note: This position is with a
State Farm independent contractor insurance agent, not with State Farm Insurance Companies. Employees of State Farm agents must successfully complete applicable licensing requirements and training programs.
