Position Title: Collections Specialist
Location: McLean, VA – Onsite
Assignment Type: Temp-to-Permanent
Compensation: $26.00 – $28.00 / Per hour
Work Schedule: Monday–Friday, 9:00 AM–5:00 PM
Benefits: This position is eligible for medical, dental, vision, and 401(k).
Key Responsibilities
- Manage accounts receivable activity for an assigned portfolio of commercial properties
- Contact delinquent tenants and collect outstanding rental payments
- Research and resolve tenant billing questions and account discrepancies
- Perform customer account reconciliations
- Review lease language to understand tenant payment obligations
- Communicate with tenants by phone and email regarding outstanding balances and billing issues
- Maintain accurate documentation of tenant interactions and collection activity
- Present collection efforts and account status during monthly AR meetings
- Partner closely with Lease Administration and internal accounting teams
- Take ownership of assigned accounts and manage changing priorities and deadlines
- Provide strong customer service while ensuring adherence to lease terms
- Identify roadblocks or account issues and proactively research solutions
- Build and maintain positive working relationships with tenants and internal staff
- Support special projects and additional AR-related responsibilities as needed
Qualifications
- 2+ years of accounts receivable and/or collections experience required
- Strong written and verbal communication skills
- Strong customer service and relationship-building skills
- Intermediate Microsoft Excel skills
- Proficiency with Outlook and Word
- Strong attention to detail and analytical ability
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran, in accordance with applicable federal, state, and local laws. Reasonable accommodation is available for qualified individuals with disabilities upon request.
IND 002-004
