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Are you looking for a career where your work truly makes a difference?
At Blue Ridge Care, every item donated, every customer assisted, and every sale completed helps support compassionate care for individuals and families facing aging, chronic illness, and end-of-life challenges. As a nonprofit organization dedicated to Brightening Life's Journey, we believe every team member plays an important role in serving our community.
We are seeking an enthusiastic and dependable Thrift Shop Senior Associate to help lead the daily operations of our Winchester City thrift store. This position is ideal for someone who enjoys retail, customer service, merchandising, and mentoring volunteers while making a meaningful impact every day.
Why Join Blue Ridge Care?Make a direct impact in your local community
Work for a respected nonprofit organization
Leadership opportunities within the store
Collaborative and supportive team environment
Employee thrift shop discount
Comprehensive benefits package
Opportunity to work alongside dedicated volunteers
At Blue Ridge Care, we call our employees Future Makers because every person contributes to the life-changing services we provide throughout our community.
Position SummaryThe Thrift Shop Senior Associate serves as a key leader within the thrift store, helping oversee daily operations, supporting volunteers, maintaining exceptional customer service, and ensuring the store remains inviting, organized, and successful.
In the absence of the Manager or Assistant Manager, this role functions as the store leader and helps ensure smooth day-to-day operations.
What You'll DoLeadership & Store OperationsAssist with opening and closing procedures
Serve as the acting leader when management is unavailable
Support efficient daily store operations
Communicate store needs and inventory requirements with management
Price, stock, and merchandise donated items
Create attractive product displays that drive customer engagement
Help maintain a fresh and organized shopping experience
Deliver exceptional customer service to shoppers and donors
Work closely with volunteers and provide guidance as needed
Assist with volunteer orientation and training
Foster a welcoming, positive atmosphere for all visitors
Accurately process sales and donations
Maintain receipts and transaction records
Ensure deposits are completed accurately and on time
Help maintain a clean, safe, and organized store environment
Ensure retail, office, and common areas meet cleanliness standards
Support safety practices and operational procedures
High school diploma or GED preferred
Retail and customer service experience preferred
Prior supervisory or leadership experience preferred
Basic computer skills with a willingness to learn
Strong organizational and communication skills
Ability to work independently and take initiative
Dependable, professional, and community-focused attitude
Valid driver's license, reliable transportation, and willingness to travel within the service area
Health Insurance
Dental Insurance
Vision Insurance
Retirement Plan with Company Match
Paid Time Off
Paid Volunteer Time
Employee Thrift Shop Discount
Blue Ridge Care is dedicated to optimizing the quality of life and well-being of those affected by aging, chronic illness, and serious health conditions. Guided by our values of Dignity, Integrity, Teamwork, Innovation, Diversity, and Excellence, we are committed to creating an inclusive workplace where employees are empowered to grow, collaborate, and make a lasting difference.
Apply Today!Become part of a mission-driven organization where your work matters every day. Join our Winchester City team and help transform donated treasures into meaningful support for patients and families throughout our community.
Blue Ridge Care is a nonprofit, equal opportunity employer committed to fostering a diverse and inclusive workplace for all employees and those we serve.