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STR Assistant Property Manager

PMI Southeast CT

New London, CT 06320 • $20.00 to $24.00 / hr • 10/20/2026

Job Description

Job Description
Benefits:
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • 401(k)
  • 401(k) matching

About the Role
PMI Southeast CT is hiring a full-time Short-Term Rental Assistant Property Manager to keep our vacation rental homes guest-ready. You'll own the turnover between stays coordinating housekeeping, inspecting homes before guests arrive and after they leave, and making sure maintenance issues get fixed quickly. This is a hands-on, in-the-field role based out of our New London office, reporting to the STR Property Manager.

Responsibilities
  • Coordinate housekeeping and laundry schedules around check-ins and check-outs
  • Conduct pre-arrival and post-departure inspections and document property condition with photos
  • Confirm every home meets PMI's standard of appearance before each guest arrives
  • Restock guest supplies and manage inventory across the portfolio
  • Report and track damage, missing items, and maintenance needs
  • Schedule vendors and contractors, follow up on repairs, and confirm work is completed
  • Respond to urgent on-site issues during guest stays
  • Keep inspection, maintenance, and inventory records up to date in our software
  • Support the STR Property Manager with special projects and seasonal property prep
Schedule
  • Full time, approximately 40 hours per week
  • Some weekend work is required weekends are our busiest turnover days
  • Flexibility during peak summer season and holidays
Qualifications
  • 1+ year of experience in property management, hospitality, housekeeping supervision, or maintenance coordination preferred
  • Strong attention to detail you notice what a guest would notice
  • Organized and able to juggle multiple same-day turnovers
  • Clear, professional communicator with vendors, housekeepers, and team members
  • Comfortable with smartphones, apps, and property management software
  • Able to lift up to 30 lbs, climb stairs, and be on your feet for long periods
  • Valid CT driver's license, good driving record, and reliable insured vehicle
Compensation & Benefits
  • $20–$24 per hour, based on experience
  • Paid time off after 90 days
  • 401(k) with company match
  • Business mileage reimbursement
  • In-house training and room to grow with our STR program