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Receptionist - State Farm Agent Team Member

Conrad Adams - State Farm Agent

Pontotoc, MS 38863 • $40,000 to $60,000 / yr • 10/20/2026

Job Description

Job Description
Benefits:
  • Simple IRA
  • License reimbursement
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
I opened my agency in 2020 and currently lead a close-knit team of two. Before becoming a State Farm agent, I completed the Agent Aspirant program, which gave me firsthand experience in the business and prepared me for agency ownership. I’m a proud Ole Miss alumnus, married with two kids, and outside of work, I enjoy playing golf and traveling with my family.

Being involved in our community is important to me. I’m a past President of the Rotary Club, stay involved with our local high school Booster Club, and enjoy finding other ways to support and connect with the community we serve.

Our agency offers health benefits, a Simple IRA retirement plan, licensing reimbursement, professional coaching and development, team outings, and a strong commitment to work-life balance. We believe in investing in our people and providing the support and training they need to continue developing professionally.

Our office has a positive, competitive, and growth-focused environment. I’m looking for someone who is truly bought insomeone with grit, a positive attitude, and the motivation to keep pushing toward their goals. If you’re competitive, coachable, and excited to contribute to a small team where your effort can make a real impact, we’d love to meet you.

ROLE DESCRIPTION:
Conrad Adams - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS:
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.