ARE YOU AMAZING?! WE WANT YOU!!
Reynoldson Coffee LLC is hiring a full-time Store Manager in Pierre to lead store performance, protect standards, and develop a reliable team. This senior onsite role matters because your leadership directly shapes customer experience, speed of service, and operational consistency.
Key responsibilities include:
- Lead and coach the team; support performance management, including hiring and termination decisions
- Own daily operations: customer recovery, shift execution, and goal tracking
- Manage inventory levels, ordering, and cost awareness
- Oversee cash controls and ensure accurate bank deposits
- Train new team member and reinforce service and safety expectations
Required qualifications/skills:
- High school diploma or equivalent
- 2+ years in retail environment manager experience (retail management, communication, and de-escalation/problem-solving skills
- Customer management mindset and basic business management knowledge
- 3 personal references and 3 professional references
Essential duties and responsibilities:
- Work a minimum of 38 hours per week, max 45 hours per week. 45 hours defined: 30 Barista hours and up to 15 admin hours per week. Typical work schedule is Monday through Friday, however nights and weekends as business dictates.
- Ensure consistent and quality customer experience through proper staffing, execution of brand beverage recipes and techniques, and fostering the Scooter’s “Amazing” customer service experience
- Maintain store appearance, cleanliness, visual merchandising standards, food safety standards, and equipment
- Interview, hire, train, and develop staff to demonstrate all company standards in customer experience and operations
- Provide ongoing performance feedback and development for staff members, identifying individual motivation factors and providing clear, constructive feedback to reinforce/improve performance
- Maintain accountability in employees using progressive discipline process; partner with District Manager and, when necessary, Human Resources to make termination decisions
- Determine daily and weekly staffing requirements based on business need and create work schedules accordingly
- Implement a varied schedule to develop employees, meet business needs, and maximize sales potential across all hours of operation.
- Contribute to store profitability by seeking opportunities to increase sales and by managing expenses
- Maintain company standards in personal and store sales/performance metrics
- Encourage and ensure full team participation in both setting store goals and developing action plans to accomplish goals
- Ensure all cash handling, point of sale system, safety, and operational procedures are performed in an accurate, consistent manner
- Maintain final accountability for store operations
- Coach and develop leadership team to drive sales, improve profitability and guest satisfaction
Physical Demands/Working Conditions:
- Standing on feet for extended periods
- Repetitive motion including bending, stooping and reaching
- Lifting up to 50lbs
- Wearing a headset
- Working in a small space
- Ability to climb ladders and step ladders
- Ability to stand in an upright position without walking more than three consecutive steps occasionally
- Ability to walk more than three consecutive steps for extended periods of time
- Ability to hear, see, and speak within a loud environment
- Ability to stoop and climb occasionally throughout a day
- Ability to work with hands on one- and two-handed activities constantly throughout a day
- Requires weekend and holiday availability- if needed.
If you’re a gritty leader ready to take ownership and keep improving, apply today.
