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Northpointe Bank

Grand Rapids, MI 49546 • 10/12/2026

Job Description

Job Description

The POWER of a CAREER!

At Northpointe Bank, we believe your career should empower you to grow, contribute, and find purpose. We're always interested in connecting with motivated, customer-focused individuals who want to make a difference and explore career opportunities within the financial industry.

This opportunity is ideal for someone who brings strong communication skills, attention to detail, a willingness to learn, and a commitment to delivering exceptional service. If you're hardworking, adaptable, and enjoy contributing to a team-oriented environment, we'd love to hear from you.

What You'll Do:

  • Deliver exceptional customer service while supporting team and organizational goals
  • Communicate effectively and professionally with colleagues and business partners
  • Apply strong problem-solving skills to navigate challenges and identify solutions
  • Manage multiple responsibilities while maintaining accuracy and attention to detail
  • Work independently and collaboratively in a fast-paced environment
  • Adapt to changing priorities and demonstrate a willingness to learn new processes and concepts
  • Contribute to a positive, customer-focused team environment

What You Bring:

  • Excellent written and verbal communication skills
  • Strong interpersonal, problem-solving, conflict-resolution, and team-building skills
  • Effective project-management and organizational skills
  • Ability to work independently with minimal supervision
  • Ability to manage multiple priorities and adapt to change
  • Proficiency in Microsoft Word, Excel, Outlook, and other Microsoft Office applications
  • Strong attention to detail and a commitment to exceptional customer service
  • A motivated, resourceful, and goal-oriented approach with a willingness to learn and grow

Why Join Northpointe?

Join a collaborative, customer-focused environment where your contributions make a difference. We offer competitive benefits and the opportunity to grow professionally while being part of a team that values dedication, service, and shared success.

Our Hiring Philosophy

Northpointe Bank recognizes that the quality of our people is the foundation for our success. Attracting individuals who value a challenging work environment that rewards the contributions of its people is the cornerstone of our hiring philosophy.

It is the policy of Northpointe Bank and its subsidiaries to provide equal employment opportunities (EEO) to all persons regardless of age, race, sex, religion, national origin, handicap, marital status, or other attributes not pertinent to the job requirements. This policy reflects our practice of making all employment decisions, from recruitment to promotions, based on an individual's qualifications without discrimination on any basis.

Benefit Information:

  • Medical
  • Dental
  • Vision
  • Life, LTD, & AD&D
  • Dependent Care Spending Plan (DCSA)
  • Employer Stock Ownership Plan with 401(k) feature and company match
  • Complimentary Banking Services
  • Tuition Assistance

Ready to Apply?

If you're interested in exploring career opportunities with Northpointe Bank and are ready to bring your skills, dedication, and enthusiasm to our team, we want to hear from you. At Northpointe Bank, this is more than a job it's the POWER of a CAREER.

AA - EOE