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Bar Manager - Hawksmoor Boston
Boston is one of the most beautiful and important cities in the country – rich in history, energy, and culinary excellence. We've had our eye on it for a while. So, after twenty years of building Hawksmoor in the UK, Ireland, Chicago, and New York, we've finally made it to Boston!
In Fort Point, we've found a home that reminds us of where Hawksmoor began two decades ago – the character, community and creativity.
At 15 Necco Street (Platinum LEED-certified – a natural fit for our commitment to sustainability and our B-Corp values), we'll have space for 200+ guests, private dining and event spaces, a bar program recognized by the James Beard Foundation and Tales of the Cocktail, sweeping views across Fort Point Channel, and an outdoor terrace made for long lunches and celebratory dinners.
Reporting to the General Manager we're looking for a Bar Manager to join our team and support our third US restaurant.
Work somewhere awesome:
Careers with Hawksmoor Restaurants are among the best- generous pay and benefits, award winning restaurants, unrivalled career opportunities and some of the happiest people in the business (as voted by the people who work here). Recognized as one of the top 100 companies to work for in the UK for fourteen years in a row and we endeavor to do the same in the US.
As a Hawksmoor Bar Manager, you are key to the successful operation of the bar. Youare responsible for consistently maintaining Hawksmoor’s service quality and standards while leading and supporting the bar team to deliver exceptional guest experiences. Working closely with the wider management team, you help ensure smooth daily operations and foster a collaborative, high-performing environment. Youleadbyexampleon the floor, creating a culture of professionalism, teamwork, and genuine hospitality. We are proud to be a workplace that welcomes everyone and stays true to our values, and you playan important rolein upholding and championing this culture within the team.
Responsibilities include but are not limited to the following:
GuestExperience
Expertly prepare all drinks on the Hawksmoor menu and regularly test the team to ensure consistency and quality.
Ensure efficient round building so drinks are prepared and served at their best.
Maintain expert knowledge of thedrinksmenu, including cocktails, whisky, and wine, and confidently make recommendations to guests.
Maintain a strong knowledge of the food menu and support guests with thoughtful pairings and recommendations.
Maintain and oversee the aesthetics and organization of the back bar and bar top at all times.
Ensurethe steps of service are consistently followed by the entire bar team.
Workthe floor and support service across the restaurant when needed, floating between the bar and dining room.
Encourage and develop ideas from the team for menu changes, seasonal drinks, and bar events.
Confidently handle guest concerns or complaints and coach managers and team members on effective resolution.
TeamEngagement & Culture
Embody and champion the Hawksmoor values with a proactive, positiveattitudeworking hard while being supportive and respectful to others.
Take ownership of personal development by continuously learning, seeking feedback, and striving to improve.
Lead consistent and inspiring bar team briefings that connect the bar with the wider restaurant operation.
Ensureend of nightshift reports are completed thoroughly, including clear feedback on team performance and service, and communicate effectively with the management team.
Provide ongoing feedback across all areas of the restaurant and encourage cross-training and development in bar knowledge.
Lead recruitment for the bar team, ensuringhigh standards, best practice hiring, and effective probation and development management.
Health & Safety
Adhere toall allergyawareness, cleanliness, and food safety procedures.
Complete all required training and consistently uphold hygiene standards.
Follow opening and closing procedures and confidently guide others inmaintainingthese standards.
Operational Standards
Manage the barscheduleto meet labor targets.
Oversee bar comps and promotions whilemonitoringtheir impact on the department budget.
Manage all stock-taking processes and reporting.
Be accountable for GP varianceandwaste management.
Recognize how operational errors canimpactboth guest experience and overall business performance.
Ensure all drink specifications, recipes, and batch preparations are followed accurately and kept up to date.
Activelyidentifyopportunities to reduce waste and improve operational efficiency.
Purpose & DEIB
Use inclusive and respectful language while treating all guests and team members with empathy.
Actively recruit and build teams with diversity and inclusivity in mind.
Be knowledgeable about the company’s charity partnerships and sustainability goals and actively support these initiatives.
Understand ingredient sourcing and the significance of operating as aB Corporation, including the commitment to responsible and sustainable practices.