Job Description
We are looking for a detail-oriented Billing Analyst to join a legal billing team in Boston, Massachusetts on a Contract basis. This position supports day-to-day invoice processing, billing accuracy, and account follow-up within a busy law firm environment. The ideal candidate brings prior legal billing experience, communicates confidently with attorneys and staff, and can manage billing activities with a high level of accuracy and professionalism.
Responsibilities:
• Oversee billing matters from initial invoice preparation through submission, ensuring timely and accurate completion of each step.
• Examine attorney time entries and related charges, making adjustments as needed to resolve errors, omissions, or inconsistencies.
• Prepare and finalize client invoices in accordance with outside billing requirements and address issues related to rejected or appealed bills.
• Partner with attorneys, legal assistants, and internal departments to clarify billing questions and keep matters moving efficiently.
• Respond to client inquiries regarding outstanding balances, payments, and account details while supporting collection efforts.
• Track unpaid invoices and assist with follow-up activities to improve receivables performance and reduce aging balances.
• Maintain billing support for matters within an insurance defense legal practice, applying client-specific requirements where needed.
• Contribute to accurate records and reporting within billing systems and assist with related administrative billing tasks as assigned.• 1-3 years of billing experience, preferably within a legal or law firm setting.
• Working knowledge of the accounts receivable process and invoice follow-up activities; collections experience is strongly preferred.
• Strong attention to detail with the ability to review billing data carefully and identify discrepancies.
• Confidence communicating with attorneys, partners, and internal stakeholders to resolve billing issues promptly.
• Experience using billing or financial systems; familiarity with Aderant, T360, Tymetrix, Legal-X, Tabs, or Costpoint is a plus.
• Ability to manage multiple deadlines in a structured, fast-paced environment.
• Customer service skills and a thoughtful approach when handling sensitive billing and payment questions.
