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Warehouse Manager

Direct Hire Global

Springfield, MA • $88,000 to $100,000 / yr • 10/7/2026

Job Description

Job Description

The Warehouse Manager is responsible for the overall management and coordination of

warehouse and logistics operations, including picking, packing, loading, shipping,

inventory control, and transportation/delivery activities. This position provides leadership

and direction to warehouse personnel and drivers while ensuring the safe, accurate,

and timely movement and delivery of products.

Reporting directly to the Plant Manager, the Warehouse Manager works closely with

Production and other departments to coordinate product flow, optimize warehouse

processes, maintain inventory accuracy, and ensure customer delivery requirements

are met. The successful candidate will be a highly organized, hands-on leader with

strong problem-solving, communication, and organizational skills.

Essential Duties and Responsibilities

Oversee daily warehouse and logistics activities, including picking, packing,

staging, loading, shipping, and delivery operations.

Partner with Production to coordinate the timely flow of finished product from the

production floor to the warehouse based on shipping schedules and customer

requirements.

Ensure orders are accurately picked, properly staged, and ready for loading

according to established schedules.

Ensure products are verified for accuracy and condition prior to loading to

minimize shipping errors, shortages, and discrepancies.

Plan and coordinate daily truck routes and delivery schedules to support efficient

and on-time customer deliveries.

Monitor warehouse priorities and adjust workflow and resources as necessary to

meet changing production and shipping requirements.

Coordinate with material loaders to ensure product movement reflects

production, shipping, and customer priorities.

Maintain overall responsibility for the companys truck fleet and trailers, including

coordinating availability, maintenance needs, and operational readiness.

Utilize the company ERP system to manage and support pick, pack, ship,

inventory, and related warehouse transactions.

Develop and maintain reports and system inquiries necessary to monitor

warehouse and logistics performance.

Identify opportunities to improve warehouse processes, product flow, space

utilization, accuracy, and overall efficiency.

Maintain overall responsibility for inventory control and accuracy within the

warehouse.

Directly manages approximately 8–10 non-supervisory warehouse and logistics

employees.

Establish and maintain an effective cycle count program.

Monitor inventory transactions and investigate and resolve inventory

discrepancies.

Work with appropriate departments to identify root causes of inventory variances

and implement corrective actions.

Ensure products are properly identified, stored, handled, and accounted for

throughout the warehouse.

Support periodic and year-end physical inventory activities as required.

Provide day-to-day leadership, direction, and support to warehouse employees

and drivers to ensure safe, productive, and cohesive operations.

Plan, assign, and direct work based on warehouse priorities, staffing levels,

production requirements, and delivery schedules.

Monitor employee performance and provide regular coaching, feedback, and

development.

Conduct one-on-one discussions with employees regarding performance,

development opportunities, and career growth.

Partner with Human Resources and the Plant Manager to assess staffing

requirements, including the need for temporary or additional employees.

Participate in the recruitment, selection, onboarding, and training of warehouse

and logistics employees.

Assist with the development and maintenance of accurate job descriptions and

departmental procedures.

Address employee performance concerns, workplace issues, and complaints

appropriately and in accordance with company policies.

Promote and maintain a safe, clean, and organized warehouse environment.

Ensure warehouse employees and drivers follow company safety policies,

procedures, and established work practices.

Identify unsafe conditions, behaviors, or workplace hazards and take appropriate

corrective action.

Ensure employees are properly trained on applicable equipment, procedures,

and safety requirements.

Work with management to support compliance with applicable company policies

and regulatory requirements.

Qualifications

Strong commitment to workplace safety with the ability to recognize and

appropriately address potential safety risks.

Minimum of 10 years of warehouse/logistics experience, including

significant experience in a warehouse management or supervisory role.

Demonstrated experience managing warehouse operations, inventory control,

shipping, receiving, and/or transportation functions.

Strong leadership skills with the ability to effectively manage, coach, and develop

employees.

Ability to quickly learn production processes and develop effective working

relationships with Production and other operational teams.

Strong organizational, analytical, problem-solving, and decision-making skills.

Excellent verbal and written communication skills.

Experience working with ERP or warehouse management systems, including

inventory and pick, pack, and ship transactions.

Proficiency with Microsoft Office, particularly Excel.

Ability to prioritize and manage multiple responsibilities in a fast-paced

environment while maintaining a high degree of accuracy.

Ability to work independently, demonstrate initiative, and effectively contribute

within a team environment.

Demonstrated sound judgment, professionalism, integrity, and accountability.

Strong commitment to workplace safety with the ability to recognize and

appropriately address potential safety risks.

\nCompany Description

Direct Hire Global offers each specific applicant an opportunity to express their talents, skills and knowledge. Our goal is to find the right fit that best suit you and your family's needs. Specializing in Direct Placement and Temp-Hire placement we know that the end result will be a lasting career full of opportunities. "We are placing great people with great companies."

Company Description

Direct Hire Global offers each specific applicant an opportunity to express their talents, skills and knowledge. Our goal is to find the right fit that best suit you and your family's needs. Specializing in Direct Placement and Temp-Hire placement we know that the end result will be a lasting career full of opportunities. "We are placing great people with great companies."