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Junior Service Advisor

Auto Allies

Orient, OH 43146-9600 • $16.50 to $20.00 / hr • 10/2/2026

Job Description

Job Description
NOW HIRING: Part Time - Junior Service Advisor
Join the Auto Allies Team!
Auto Allies, a family-owned repair shop celebrating 20 years of service, is looking for a friendly, organized, and motivated Junior Service Advisor to join our growing team. This is a flexible, hands-on role perfect for someone who loves helping people, thrives in a fast-paced environment, and wants to grow in the automotive service industry. This job is listed as Part time, but can grow into a full time position.
You’ll be the “go-to” support person, floating where needed to keep the front office running smoothly, customers informed, and the team supported.
What You’ll Do:
  • Greet customers and provide a friendly, professional experience.
  • Answer phones and assist with scheduling appointments.
  • Send updates via text, email, or phone.
  • Assist with estimates, invoices, and customer communication (with training).
  • Help with follow-up calls, and declined service outreach.
  • Help with inventory tracking and ordering.
  • Assist with loaner vehicle coordination.
  • Support marketing efforts and shop organization.
  • Jump in wherever needed, this is a true team support role.
What We’re Looking For:
  • Strong communication and customer service skills.
  • Ability to multi-task, stay organized, and keep calm under pressure.
  • Positive attitude and willingness to learn the automotive repair process.
  • Dependable, punctual, and supportive team player.
  • Computer-savvy (Shop software experience is a plus but not required).
  • Valid driver’s license.
  • Previous customer service or automotive knowledge is helpfulbut we will train the right person.
What We Offer:
  • Competitive pay based on experience.
  • Opportunity for career growth into a full time Service Advisor role.
  • Paid time off & holidays.
  • IRA match.
  • Training in automotive service writing, DVIs, and workflow management.
  • Supportive, family-owned environment where your role truly matters.
Schedule:
Monday - Wednesday 7:50am-5:00pm