Please Accept our Privacy Policy
The Performance Improvement and Staff Development Coordinator is responsible for coordinating Performance Improvement activities and for planning, coordinating, implementing, and evaluating employee education, training, orientation, and competency programs to ensure staff are qualified to provide safe, high-quality care and services in accordance with state and federal regulations, facility policies, and professional standards.
CHARACTERISTICDUTIESANDRESPONSIBILITIES
ESSENTlAL FUNCTIONS
1. Stay abreast of current Performance Improvement concepts.
2. Coordinate Performance Improvement (PI) Committee meetings.
3. Provide data on staff performance as directed by Committee and/or Administrator.
4. Assist the Pl Project Committees with their functions.
5. Train staff on concepts, procedures, and philosophies of PI.
6. Ensure data is collected and current on all Pl projects and systems included in the Pl Plan.
7. Have data and status of Pl Project Committees posted in public areas on storyboards.
8. Develop an annual Staff Development (In-service) schedule.
9. Ensure staff are assigned and understand expectations of the content of their scheduled In-services.
10. Ensure that the In-service schedule is implemented.
11. Ensure that records of all In-service training are maintained and that they are complete.
12. Develop curriculum guides for all topics scheduled for presentations.
13. Develop curriculums and implement "training the trainers" courses to ensure that hands-on training is done by all presenters to the fullest extent possible.
14. Responsible for ensuring all new employees receive both Phase I and Phase II orientation in a timely manner.
15. Ensure that Orientation sessions are conducted, as needed, and records are maintained and kept in a safe and secure location.
16. Ensure that the Orientation includes all mandated topics required of regulatory agencies and meet those agency timelines for the training.
17. Ensure all staff, on all shifts, receive the mandated training.
18. Identify training needs through observation, audits, quality improvement findings, incident reports, and regulatory requirements.
19. Monitor mandatory education compliance and follow up on overdue requirements.
20. Attend Mandatory Compliance meetings.
21. Collaborate with department managers to coordinate training and workforce development activities to improve staff performance and resident outcomes.
22. Assist supervisors with employee coaching and performance improvement initiatives.
23. Ensure confidentiality and proper handling of employee records and information, and timely distribution of required employee records to the Human Resources Director.
MARGINAL FUNCTIONS
1. Be knowledgeable of current Performance Improvement concepts.
2. Be knowledgeable of current regulatory requirements for staff training.
3. Keeps records related to PI and In-services and ensure that the records are complete and contain all the required information.
4. Serve and coordinate all PI Project Committees.
5. Serve on other facility committees as directed by Administrator.
6. Keep a calendar posted of current training opportunities and other functions at facility.
EXPOSURE RISK
At minimum risk of exposure to blood and body fluids.
SUPERVISION RECEIVED
Reports to and receives administrative supervision from the Administrator or designee. May receive functional supervision from the Assistant Administrator and Regional Directors.
SUPERVISION EXERCISED
Has no direct supervision responsibility of any other staff.
QUALIFICATIONS
EDUCATION:
1. Associate or College Degree preferred.
2. Equivalent combination of education, training, and experience may be considered in the absence of a college degree, such as college education from an accredited college, university, or technical school in Nursing, Healthcare, Education, Human Services, Business Administration, or a related field required.
3. Coursework or training in adult education, staff development, healthcare compliance, or quality improvement preferred.
4. Demonstrated basic computer proficiency required.
EXPERIENCE:
1. At least 1-year experience in a position that required organizational skills with evidence of successful organization and coordination abilities.
2. Experience working with Individuals with Intellectual Disabilities and Developmental Disabilities is preferred. On-the-job training provided, as needed.
WORKING CONDITIONS
1. Sits, stands, bends, lifts, and moves intermittently throughout the workday.
2. Subject to frequent interruptions.
3. Attends ongoing educational experiences pertaining to the position and/or required for licensure/certification of the professional degree to keep current with trends in the field.
4. May be subject to infectious diseases, waste, conditions, etc., including the potential exposure to AIDS and HEPATITIS B viruses.
5. Works beyond normal 8-5 working hours, weekends, holidays, other positions and various shifts as needed.
6. Subject to falls, cuts, bruises, burns from equipment, odors, etc., throughout the working day.
7. Is subject to hostile and emotionally upset residents, family members, personnel, visitors, etc.
8. Generally, will work in an air-conditioned, heated and ventilated building and may work outdoors
SPECIFIC REQUIREMENTS
1. Must be able to read, write and speak the English language in an understandable manner and demonstrate excellent verbal and written communication skills.
2. Must role-model professional behavior by perfonning and/or assisting other staff, supervisors, peers, consultants and direct support staff in an effective, cooperative manner.
3. Must be of good moral character.
4. Must possess the ability to deal tactfully with all residents, co-workers, families, visitors, and volunteers.
5. Must treat everyone with dignity and respect at all times.
6. Must be able to follow written and oral instructions.
7. Must have the ability to work harmoniously with other personnel and be willing to manage people of various maturity and cognitive abilities.
8. Must have personal integrity, have flexibility, and the ability to work effectively with others.
9. Must have strong organizational, planning, and time-management skills.
10. Must have the ability to present information effectively to groups of varying sizes.
11. Proficient in the use of Microsoft Word for creating training materials, policies, reports, forms, and correspondence.
12. Proficient in Microsoft Outlook for email communication, calendar management, meeting scheduling, and task coordination.
13. Proficient in Microsoft Teams for virtual meetings, training delivery, collaboration, file sharing, and communication.
14. Working knowledge of Microsoft Office Suite, including Word, Excel, PowerPoint, Outlook, and other Microsoft products.
15. Ability to create presentations, maintain spreadsheets, manage electronic records, and prepare reports.
PHYSICAL REQUIREMENTS (With or without the aid of mechanical devices)
1. Must be able to move intennittently throughout the workday.
2. Must be able to read, write and speak the English language in an understandable manner.
3. Must be able to cope with the mental and emotional stress of the position.
4. Must possess sight/hearing senses or use prosthetics that will enable those senses to function adequately so that the requirements of the position can be fully met.
5. Must be in good general health and demonstrate emotional stability.
6. May be required to lift, push, and pull.
#MCSJ