ISOCNET is growing, and we're looking for a Project Manager who wants more than just managing timelines and tasks. This position is ideal for someone who enjoys keeping projects organized, working directly with customers, coordinating technical teams, and ensuring projects are delivered successfully from start to finish.
If you're highly organized, thrive on accountability, enjoy communicating with people, and can keep multiple priorities moving forward at once, you'll fit right in.
What You'll Do
- Manage client IT and web projects from kickoff through completion
- Coordinate schedules, resources, vendors, and project milestones
- Serve as the primary point of communication between clients and project teams
- Keep project plans, documentation, and status updates current
- Identify risks, roadblocks, and delays before they become problems
- Ensure projects stay on schedule, within scope, and aligned with client expectations
- Coordinate Microsoft 365, cybersecurity, web development, SEO, and managed IT service projects
- Conduct project meetings and provide regular updates to clients and leadership
- Create and maintain project documentation, procedures, and checklists
- Support process improvement initiatives that help ISOCNET deliver projects more efficiently
What We're Looking For
- Strong organizational and project coordination skills
- Excellent communication and customer service abilities
- Ability to manage multiple projects and priorities simultaneously
- Strong attention to detail and follow-through
- Comfortable working with technology and learning technical concepts
- Ability to work independently while collaborating with a team
- Experience with project management, operations, customer service, or IT or web coordination
- Experience working in a Digital Marketing company, IT company or Managed Service Provider (MSP) is a plus
- Familiarity with Microsoft 365, Teams, SharePoint, and Excel
How Success Is Measured
Project Delivery
- Projects delivered on time and on target
- Project tasks completed by agreed-upon due dates
- Accurate and current project documentation
Customer Experience
- Professional and timely client communication
- High client satisfaction
- Proactive issue identification and resolution
Team Collaboration
- Effective coordination between clients, vendors, and technical staff
- Reliable follow-up on action items and commitments
- Positive contribution to team culture and accountability
Process Improvement
- Documentation maintained and updated
- Operational efficiencies identified and implemented
- Consistent use of project standards and procedures
Why ISOCNET?
- Room to Grow: This role offers opportunities to grow into senior project management, service delivery, operations, account management, or leadership positions.
- Make an Impact: You'll play a key role in helping clients successfully leverage technology to achieve their business goals.
- Variety: Every day is different, with opportunities to work on Microsoft 365, cybersecurity, infrastructure, cloud, AI, websites, seo projects, paid platforms, and managed IT projects.
- Supportive Team: Work alongside experienced professionals who value collaboration, customer service, and continuous improvement.
- Stability & Innovation: Over 30 years in business with a strong focus on managed IT services, cybersecurity, Microsoft 365, and emerging technologies.
