Customer Service Representative

Are you looking for a career, and not just a job? Do you take pride in your work? If so, we want to talk to you! Full time position available for a Sales Associate at Big O Tires in Cortez, CO. We are a fast paced and fun working environment. Experience is preferred but willing to train the right person. Applicant must be drug free and have a satisfactory driving record.

POSITION SUMMARY: Perform service associated with store products and in an accurate and timely manner. Customer Service - Sales / Guest Care Specialist.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Demonstrates good customer service skills.

Drive vehicles with automatic and manual transmissions.

Tires - Definitions, sizing, sidewall markings, inspection, repair, balancing, inventory, tire ancillary services, TPMS.

VIP, vehicle inspections, Workflow process, parking lot, bay area navigation, work orders.

Check and replace various filters and fluids

Follow all shop safety policies and procedures.

Explain services and products to customers.

Look up information for various applications.

Operate point of sale hardware and software.

Prepare and inspect work orders, VIP Checklist and Vehicle Inspection Form (Health Check) for completeness.

MARGINAL FUNCTIONS:

Answer telephones

Stock shelves

Maintain inventory maintenance.

Clean facilities, tools and equipment

Greet customers

Inflate Tires