Role: Warehouse Supervisor
Shift: 8:00 AM to 5:00 PM
Pay Rate: $25 – 28 an hour
Job description
- Supervise and lead a team of warehouse associates, assigning daily work, monitoring productivity, and ensuring operational goals are achieved.
- Coordinate daily warehouse activities, including shipping, receiving, order fulfillment, replenishment, and inventory movement.
- Monitor workflow throughout the shift, balancing labor between departments to meet productivity, quality, and service level expectations.
- Assist with monitoring web, warranty, and retail order processing through the Warehouse Management System (WMS), ensuring timely and accurate fulfillment.
- Coordinate with transportation providers, including FedEx, UPS, USPS, OnTrac, and other carriers, to resolve shipment issues and maintain on-time performance.
- Ensure shipping and receiving operations are completed accurately and efficiently while maintaining inventory integrity.
- Monitor key performance indicators (KPIs) such as productivity, accuracy, quality, and on-time shipping, and implement corrective actions as needed.
- Conduct routine quality audits to ensure customer orders are fulfilled accurately and company standards are consistently met.
- Coach, mentor, and develop team members through ongoing training, performance feedback, and cross-training initiatives.
- Communicate daily priorities, operational updates, and company initiatives between management and warehouse staff.
- Promote and enforce a safe working environment by ensuring compliance with OSHA regulations, company safety standards, and warehouse procedures.
- Maintain accurate operational records, reports, and documentation to support inventory control and performance analysis.
- Identify opportunities to improve warehouse processes, increase productivity, and reduce operational costs.
- Lead by example while fostering a positive, collaborative, and accountable team environment.
Skills and qualifications
- Strong knowledge of warehouse operations, including shipping, receiving, inventory control, and order fulfillment.
- Previous supervisory or team leadership experience in a warehouse or distribution environment.
- Excellent communication and interpersonal skills
- Team management skills
- Strong problem-solving skills with attention to detail.
- Strong written and verbal communication
- Ability to prioritize multiple tasks and make sound decisions in a fast-paced environment.
- Basic computer skills and knowledge of collaboration tools
- Forklift experience preferred.
- Bilingual in Spanish and English preferred.
- Experience with WMS systems preferred.
Education
- High school diploma or equivalent
- 2+ years of warehouse supervisory or leadership experience preferred.
- Experience in e-commerce, retail, or distribution operations is a plus.
