Business Development & Sales Representative

We’re looking for someone who enjoys the hunt as much as the sale. You’ll take ownership of developing new opportunities and building a pipeline rather than relying solely on incoming showroom traffic.

• Prospect for new customers through phone calls, email, referrals, networking, and direct outreach
• Identify potential business with property managers, builders, remodelers, senior and assisted living communities, local businesses, and other organizations
• Initiate conversations and turn prospects into appointments, quotes, and customers
• Schedule and attend prospect and customer meetings outside the showroom when appropriate
• Reconnect with previous customers to generate repeat and referral business
• Consistently follow up on leads, open quotes, and potential opportunities
• Develop long-term relationships with new and existing accounts
• Maintain an active sales pipeline and take ownership of moving opportunities forward

Your primary workplace will be our Racine location. In addition to developing new business, you’ll work directly with customers throughout the sales process.

• Welcome and assist customers in the showroom
• Ask the right questions to understand each customer’s project, needs, budget, and timeline
• Recommend flooring products and solutions
• Coordinate measurements, estimates, product selections, and project details
• Prepare and present quotes and proposals
• Follow up on open quotes and ask for the sale
• Manage customer projects from initial conversation through installation
• Maintain accurate customer, project, and follow-up information
• Coordinate with installation and operations teams to provide a positive customer experience

Flooring experience is not required. Sales experience is.

We’re especially interested in candidates who have experience in sales, prospecting, business development, account management, or another role where success required you to actively develop customers and relationships.

You may be a great fit if you:

• Have previous sales, business development, account management, or prospecting experience
• Are comfortable picking up the phone and initiating conversations with people you don’t already know
• Know how to build rapport and uncover a customer’s needs
• Understand that consistent follow-up is a critical part of sales
• Are comfortable asking for appointments, referrals, and the sale
• Enjoy developing new business while also taking care of existing customers
• Are motivated by goals and the opportunity to grow your income
• Can independently manage leads, prospects, customers, and follow-up activities
• Are organized and able to manage multiple projects at different stages
• Are comfortable using technology to manage customer information, quotes, and sales activity
• Enjoy being part of a team while taking ownership of your individual results

Experience in B2B sales, retail sales, account management, home improvement, building materials, construction, property management, restoration, real estate, automotive sales, business services, or other relationship-driven sales environments can translate well to this position.

Success in this position isn’t measured only by the customers who walk into the showroom. We want someone who creates opportunities.

You’ll be successful when you are consistently:

• Starting new prospect conversations
• Turning outreach into appointments and sales opportunities
• Building and maintaining an active pipeline
• Following up on quotes and moving customers toward a decision
• Developing new business relationships
• Generating repeat and referral business
• Growing your overall sales
• Providing a strong customer experience from the first conversation through installation

You don’t need to walk in knowing the difference between carpet, luxury vinyl, hardwood, laminate, and tile.

We’ll provide the product and industry training you need.

You bring the sales drive, prospecting skills, communication, and follow-through. We’ll teach you flooring.