JobTitle:CareerCoach
Reportsto: Lead Career Coach
PositionClassification:Non-exempt
PrimaryObjectivesofPosition:TheCareer Coach isresponsibleforprovidingemployerswith qualified candidates by developing local job seekers through planning, program services, andappropriate referrals.
EssentialJobFunctions:
- Makesappropriateconnectionforjobseekerstoopenpositionsresultinginemployment.
- Helpbusinessesrecruitthebestapplicantsfortheirjobs.
- Interviewscustomerstoassessserviceneeds.
- Aidscustomersindeveloping,evaluating,andeffectivelyinitiatingandimplementingplans to enhance employment skills.
- Identifyjobseekerbarriersandrefertoappropriateresources.
- Providecareeradvisementthroughdevelopmentofindividualemploymentplans,referrals to jobs, placement in training/educationsprogramsand job placement or advancement.
- Implementsprescribedprogram-relatedproceduresandaccuratecasemanagement.
- Providesongoingcasemanagementandserves asaliaisonbetweencustomersandserviceproviders.
- Documentsallcustomerinteractionsthroughwell-writtencasenotes.
- Acquiresandmaintainsknowledgeofmarketresearchtoolsandindustry/sectortrendsto guide job seekers toappropriate placementor education.
- Ensuresthatcasefilesmeetorexceedprogrammaticrequirements.
- Providesvaluedandtimelyservicetobothjobseekersandemployers.
- UtilizesExtremeCustomerServicebehaviorsinallinteractionswithinternalandexternalcustomers.
Other Job Duties:This job description is not intended to be all-inclusive. The employee may be requested to perform other reasonable related duties as assigned by the immediate supervisor and other management asrequired.The company reserves the rightto revise or change job duties as businessrequirementsdictate.Itisalsounderstoodthatthecompanyreserves
