Residential Case Manager
Support Change. Build Connections. Empower Recovery.
Are you passionate about helping individuals navigate recovery and build stable, meaningful lives? As a Residential Case Manager, you will play a vital role in supporting women in treatment by providing direct care, guidance, and advocacy. This position offers the opportunity to build strong therapeutic relationships, deliver evidence-based programming, and help clients move forward with confidence and stability.
What You Will Do:
Client Care & Case Management
- Provide individual case management and develop comprehensive treatment and continuing care plans that address criminogenic needs.
- Complete intake duties, including client orientation and admission documentation.
- Monitor resident progress and maintain consistent communication with Department of Corrections agents through reports, staffing's, and updates.
- Provide referrals and coordinate services with community providers.
Program Implementation
- Implement programming aligned with agency models, including gender-responsive, trauma-informed, cognitive behavioral, and family-centered approaches.
- Facilitate groups using designated evidence-based curricula while maintaining fidelity to program standards.
- Participate in client staffing's, team meetings, and program activities to ensure continuity of care.
Resident Support & Supervision
- Supervise and support residents in daily activities, ensuring a safe and structured environment.
- Oversee and coordinate child visits and family interactions.
- Assign and monitor completion of house responsibilities and program expectations.
Documentation & Compliance
- Prepare and maintain accurate reports, case files, and required documentation.
- Ensure compliance with agency policies and regulatory standards.
Facility & Operational Support
- Assist with day-to-day operations, including conducting safety drills, managing menus, and coordinating grocery and supply shopping.
- Participate in on-call responsibilities and work assigned shifts to meet program needs.
Team Collaboration & Support
- Work collaboratively with Program Managers, Social Workers, and other team members to support client success.
- Assist in supervising interns and volunteers as assigned
What You Will Bring:
- A bachelor’s degree in social work or a related human services field preferred; equivalent experience will be considered.
- Knowledge or experience in areas such as substance use treatment, trauma-informed care, cognitive behavioral therapy, and working with justice-involved populations.
- Strong communication, organizational, and relationship-building skills.
- The ability to maintain a structured, safe, and supportive residential environment.
- A commitment to helping individuals achieve long-term recovery and stability.
What We Offer:
Meaningful Impact – Play a key role in helping individuals rebuild their lives.
Professional Growth – Gain hands-on experience and ongoing development opportunities.
Supportive Team Environment – Collaborate with a dedicated and mission-driven team.
Comprehensive Benefits – Competitive pay, time off, and additional benefits that support your well-being.
Ready to make a difference?
ARC Community Services, Inc. is dedicated to helping women reclaim their lives, gain awareness of their personal self-worth, and be empowered to make the changes necessary to improve their welfare along with that of their children and families.
