Quality Control Associate

Position Summary

The Quality Control Associate is responsible for supporting daily warehouse operations by receiving, storing, staging, moving, loading, unloading, and preparing materials, exhibit components, and equipment for production, shipping, installation, and return. This position helps maintain inventory accuracy, warehouse organization, and safe material handling practices while supporting efficient project execution and customer commitments.

Working closely with Warehouse, Production, Logistics, Project Management, and Operations teams, the Warehouse Associate contributes to efficient warehouse operations by ensuring materials and assets are handled accurately, safely, and in accordance with Company quality standards.

Essential Duties and Responsibilities

• Receive, inspect, unload, store, stage, and prepare materials, exhibit components, equipment, and assets for production, shipping, installation, and warehouse operations.
• Load and unload trucks while following established safety procedures and proper material-handling practices.
• Safely operate forklifts and other authorized warehouse equipment to move materials throughout warehouse and production areas.
• Accurately pick, pack, label, stage, and prepare outbound shipments according to project requirements and shipping schedules.
• Maintain inventory accuracy by documenting inbound and outbound material movements and reporting discrepancies to supervision.
• Organize warehouse inventory to support efficient storage, retrieval, stock rotation, and overall warehouse readiness.
• Assist with exhibit returns, restocking activities, and preparation of materials for future projects.
• Perform routine inspections of materials and equipment to identify damage, missing components, or quality concerns.
• Maintain a clean, organized, and safe warehouse environment by following housekeeping standards and Company safety procedures.
• Comply with Company policies, OSHA requirements, and personal protective equipment (PPE) requirements while promoting safe work practices.
• Support warehouse, production, logistics, and operational activities as business needs require.
• Perform other job-related duties as assigned that are consistent with business needs and the scope and level of responsibility of this position.
  

Qualifications

Education

• High school diploma or equivalent required.
• Equivalent combinations of education, training, and directly related experience may be considered.

Required Experience

• Experience working in a warehouse, shipping, receiving, manufacturing, logistics, or related operational environment preferred.
• Experience operating forklifts or similar material-handling equipment preferred.
• Ability to safely lift, move, organize, and stage materials throughout warehouse operations.
• Strong attention to detail and commitment to quality and safety.
• Ability to work effectively in a fast-paced, team-oriented environment.

Technical Proficiency

• Forklifts and other authorized warehouse equipment.
• Hand trucks, pallet jacks, carts, and material-handling equipment.
• Inventory tracking systems and warehouse documentation.
• Shipping and receiving documentation.
• Basic computer skills, email, and mobile communication tools

PREFERRED Experience

• Trade show, exhibit, warehouse, manufacturing, logistics, or distribution experience.
• Experience using inventory management or warehouse management systems.
• Experience supporting shipping, receiving, and inventory control activities

Certifications

• Forklift Certification.

Core Competencies

• Warehouse Operations
• Inventory Accuracy
• Material Handling
• Safety & Quality
• Teamwork & Collaboration
• Organization & Attention to Detail
• Accountability
• Results Orientation

Key Abilities

• Ability to organize and prioritize daily warehouse assignments while maintaining accuracy and efficiency.
• Ability to safely operate warehouse equipment after appropriate training and authorization.
• Ability to follow written instructions, shipping documentation, inventory records, and warehouse procedures.
• Ability to identify damaged materials, inventory discrepancies, and safety concerns and report them appropriately.
• Ability to work collaboratively with warehouse personnel, Production, Logistics, and Operations teams.
• Ability to maintain productivity while working in a deadline-driven warehouse environment.

Performance Expectations

Performance measures may include:

• Inventory Accuracy
• Order Picking and Staging Accuracy
• Shipping and Receiving Accuracy
• Warehouse Organization
• Material Handling Quality
• Safety Compliance
• Productivity
• Attendance and Reliability
• Teamwork and Collaboration

Specific goals and KPIs will be established by management and may be adjusted based on business needs.

Supervisory Responsibilities and Decision-Making Authority

This position does not have supervisory responsibility. The Warehouse Associate is responsible for completing assigned work safely, accurately, and in accordance with established procedures, and for reporting operational, inventory, quality, or safety concerns to supervision.

Working Relationships

Internal

• Warehouse
• Production
• Logistics
• Project Management
• Operations

External

• Freight Carriers
• Delivery Personnel

Travel Requirements

Travel is not normally required. Occasional travel to Company facilities or show sites may be required based on business needs.

Work Arrangement

This position is primarily onsite and requires regular presence within warehouse and operational facilities.

Work Environment

Work is performed primarily in warehouse, loading dock, and production environments. The position is regularly exposed to warehouse equipment, forklifts, loading activities, varying temperatures, dust, moderate noise levels, and moving materials.

Physical Requirements

The employee may regularly be required to:

• Stand and walk for extended periods.
• Use hands and arms to handle materials, equipment, tools, and warehouse inventory.

The employee may frequently be required to:

• Bend, stoop, kneel, crouch, reach, and climb as necessary to retrieve, organize, and stage materials.
• Lift, carry, push, or pull materials weighing up to 50 pounds independently or with assistance, consistent with safe work practices.
• Work in varying warehouse temperatures and operational environments.
• Operate forklifts and other authorized warehouse equipment after appropriate training.

The employee must be able to:

• Wear required personal protective equipment (PPE).
• Work safely around warehouse equipment, forklifts, loading docks, and moving materials.

Physical requirements listed are those reasonably expected to perform the essential functions of the position and are not intended to create barriers for qualified individuals with disabilities.

ADA Accommodation Statement

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position. Employees requiring accommodation should contact Human Resources in accordance with Company policy.

Equal Employment Opportunity Statement

Exponents Insta USA, Inc., is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants. Employment decisions are based on qualifications, merit, business needs, and job-related requirements without regard to race, color, religion, creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, military status, reproductive health decision-making, or any other status protected by applicable federal, state, or local law. The Company also provides reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs and practices as required by applicable law.

Job Description Disclaimer

This job description is intended to describe the general nature, essential functions, responsibilities, qualifications, and requirements of the position. It is not intended to be an exhaustive list of all duties, responsibilities, qualifications, or working conditions associated with the role. The Company reserves the right to modify, interpret, assign, reassign, add, remove, or otherwise change job duties, responsibilities, reporting relationships, work locations, schedules, qualifications, and requirements at any time based on business needs, operational requirements, organizational changes, technological advancements, legal or regulatory requirements, or other legitimate business considerations. Nothing contained in this job description constitutes a contract of employment, guarantee of employment, or alters the at-will employment relationship where permitted by applicable law.

Acknowledgement

I acknowledge that I have received, reviewed, and understand this job description. I understand the essential functions, responsibilities, qualifications, performance expectations, physical requirements, and working conditions associated with this position. I understand that this job description is intended to describe the general nature and level of work performed and is not intended to be an exhaustive list of all duties, responsibilities, qualifications, or working conditions.

I acknowledge that I am responsible for performing the essential functions of this position, with or without reasonable accommodation, and for complying with all Company policies, procedures, safety requirements, performance standards, and expectations.

I understand that this job description does not constitute a contract of employment, guarantee of employment, or alter the at-will employment relationship where permitted by applicable law. I further understand that the Company may modify the duties, responsibilities, reporting relationships, qualifications, or other aspects of this position at any time to meet business needs.

By signing below, I acknowledge that I have received, reviewed, and understand this job description.

We have been providing full service trade show booths to exhibitors across USA for over 40 years. From exhibit design, manufacturing, graphic production, set up and tear down we do it all. We have in-house production and warehousing facility here and in San Diego, Las Vegas, and Orlando. From small inline booths to big island exhibits we offer everything under one roof.