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Dealer Rental Associate and Customer Service Representative

Ourisman Kia

Chantilly, VA • 9/26/2026

Job Description

Job Description

SUMMARY

Are you looking for an opportunity to grow your career? Are you detail-oriented? Do you love interacting with people? If you answered yes, we want to talk to you!

We have a Rental Associate and Customer Representative position available! The available shift is Monday through Friday -7:00am-3:00pm

What You’ll Do:

  • Greet and assist all incoming customers and vehicles in the Service Lane
  • Schedule service appointments efficiently
  • Help write repair orders, with a focus on New Car Pre-Delivery Inspections (PDIs)
  • Manage the loaner fleet –Make sure that loaners are clean, prepped, and generate loaner vehicle agreements for customers
  • Handle after sale, due in deal items for customers
  • Deliver outstanding customer service all day

What We’re Looking For:

  • Excellent verbal communication skills – you must love talking to customers all day
  • Professional, friendly, and positive attitude
  • Ability to handle multiple tasks in a busy service lane
  • Reliable transportation and a valid driver’s license
  • Previous dealership or customer service experience is a plus, but not required – we will train the right person!

Why Join Us?

  • Work with a great team at a busy, high-volume KIA dealership!
  • Opportunity for growth in the company!