Benefits/Perks- Competitive Compensation
- Great Work Environment
- Career Advancement Opportunities
Job Summary We are seeking a
Loss Prevention Agent to join our team! As a Loss Prevention Agent, you will be spending most of your shift on the retail floor, observing customers and maintaining a strong presence to deter and prevent shoplifters or fraudulent activities. You will also be maintaining accurate reports of incidents within the store, working closely with staff to create a positive environment, and handling any potential shoplifters. The ideal candidate is someone who has no problems confronting potential shoplifters or fraudulent shoppers, can work well independently, and can maintain a high level of integrity and professionalism.
Responsibilities- Watch footage, walk the sales floor, and converse with staff to help identify shoplifting and fraud attempts
- Identify fraudulent activity with returns or customer interactions
- Protect company assets from shrinking both internally and externally
- Assist staff as needed with problem customers or negative interactions
- Write accurate reports about your daily activities and any interactions with customers
- Loop in law enforcement on issues as needed
Qualifications- Previous experience with loss prevention in a retail setting desired
- The ability to confidently confront problem customers and step in as needed during negative customer interactions
- Familiarity with computer programs such as the Microsoft Office suite and loss prevention programs
