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R&D Solutions Sales Engineer

MSR Technology Group

Rochester, MI 48306 • $80,000 to $85,000 / yr • 9/25/2026

Job Description

Job Description
Day-in-the-life: R&D Solutions Sales Engineer at HI-LEX

You start the day scanning your CRM pipeline, prioritizing outreach to prospective and existing customers. Your goal: spark conversations around HI-LEX’s latest R&D developments and uncover where our technology can remove friction in their designs.

Morning
  • Proactively connect with engineering teams and purchasing stakeholders at target accounts to introduce current R&D product capabilities.
  • Prepare demos and visuals, including annotated 3D model views, to discuss technical concepts clearly with mixed technical and non-technical audiences.
Midday
  • Host customer discovery calls to map requirements, pain points, and success criteria.
  • Review 3D models and technical drawings, applying DFM, FMEA, and GD&T principles to spot improvement and new design opportunities.
  • Document findings in the CRM (e.g., Salesforce) and translate them into structured, actionable inputs.
Afternoon
  • Partner with HI-LEX engineers to convert customer insights into design concepts and modifications.
  • Support RFQ/quotation efforts by ensuring proposals precisely reflect technical requirements and constraints.
  • Maintain up-to-date expertise on HI-LEX manufacturing methods and material specssuch as ultrasonic welding capabilities and material compatibilityto guide feasible solutions.
Always-on
  • Benchmark competitors and track industry trends to shape R&D strategy and the long-term product roadmap.
  • Build and sustain strong relationships across customer engineering and purchasing functions.
Qualifications
  • Bachelor’s degree in Mechanical Engineering, Engineering Technology, or a related technical discipline.
  • 3–5 years in product engineering, technical sales, or business developmentideally in automotive or manufacturing.
  • Fluency in core engineering practices: DFM, FMEA, GD proficient reading and interpreting 3D models and technical drawings; ability to open, manipulate, and section models.
  • Excellent written and verbal communication; able to convey complex topics to non-technical stakeholders.
  • Proficiency in Microsoft Office; CRM experience (e.g., Salesforce) highly preferred.
Core Competencies
  • Product development and design thinking.
  • 3D modeling literacy for review and collaboration.
Work Environment & Travel
  • Open seating office with flexibility to change desk location as needed.
  • Periodic travel by air, car, or train to HI-LEX sites, customer locations, and supplier facilities.
Physical Requirements
  • Ability to lift up to 20 pounds.
  • Typical office noise (mobile phones, group conversations, virtual meetings).

If you’re energized by turning customer challenges into manufacturable innovations, you’ll thrive in this bridge role between the market and HI-LEX engineering.