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**Responsibilities
**
Establishes and maintains the local quality management system in compliance with all Vibracoustic quality standards and customer-specific requirements
Initiates and implements proactive actions to prevent nonconformities across products, processes, and quality systems
Represents customer requirements within internal functions to drive improved customer satisfaction
Leads and develops the local quality team to achieve best-in-class performance
Serves as the primary customer interface for quality-related claims, managing complaints through structured root cause analysis and resolution
Coordinates internal and external customer and process audits, ensuring effectiveness of the Quality Management System
Drives continuous improvement initiatives and structured problem-solving processes to achieve zero defects and eliminate waste
**Qualifications
**
Bachelor’s degree in a technical field or equivalent combination of education and experience
3-5 years of proven leadership experience with the ability to develop and prepare teams to meet evolving business needs and future demands
Strong familiarity with ISO 9001 or IATF 16949 quality management systems within the automotive industry, with a focus on continuously strengthening product quality
Collaborative team player with a high level of engagement; effective communication skills in both English and the local language, with the ability to interact professionally with colleagues and customers