General Manager

We are seeking a General Manager to lead warehouse operations, oversee facility performance, and support organizational objectives through effective leadership, operational excellence, customer service, safety compliance, and employee development.

Job Summary

• Plans, directs, or coordinates the location warehouse operations.

· Responsible for overseeing facility operations and managing performance against established operational, financial, safety, customer service, and compliance objectives.

· Develop and execute operational strategies to improve efficiency, productivity, and service levels.

· Review and improve organizational effectiveness through process improvements, employee development, operational metrics, and performance management practices.

• Adhere to company standards for excellence and quality

· Identify and support business development opportunities consistent with company objectives and approved strategic initiatives.

• Provide guidance and feedback to help others strengthen specific knowledge/skill areas

General Accountabilities

• Reviews financial statements, sales reports, and other performance data to measure productivity and to identify areas needing cost reduction or program improvement.
• Direct and coordinate activities concerned with the production, pricing, sales, or distribution of products.
• Directs administrative activities concerning product production or services.

· Directly supervises employees, manages staffing levels, assigns work, evaluates performance, and participates in hiring, disciplinary, and termination decisions.

• Monitors suppliers to ensure goods or services are provided within budgetary limits.
• Direct or coordinate budgets to fund operations, maximize investments, or increase efficiency.
• Establishes and/or implements departmental policies, goals, objectives, or procedures.
• Plans or directs activities such as sales promotions.
• Sets prices for goods or services based on forecasts of customer demand.
• Manages the movement of goods to ensure efficiency and effectiveness.

Required skills and qualifications

• Bachelor’s degree in business administration, Supply Chain Management, Operations Management, or equivalent experience.

· Demonstrated experience managing teams, operations, budgets, and performance outcomes.

• Strong decision-making ability
• Excellent communication, collaboration, and delegation skills
• Proven ability to develop and achieve financial plans

· Ability to lead teams, communicate expectations, manage performance, and provide employee coaching and development.

• Strong working knowledge of operational procedures
• Bilingual English-Spanish preferred

REQUIREMENTS & QUALIFICATIONS

Position may require occasional work outside normal business hours, including weekends, based on operational needs.

Minimal travel may be required.

PHYSICAL REQUIREMENTS

· Ability to sit and work at a computer for extended periods.

· Ability to perform the essential functions of the position, including occasional movement of materials weighing up to 50 pounds independently and heavier materials with assistance or appropriate equipment, with or without reasonable accommodation

· Ability to perform the essential functions of the position, including periodic movement throughout warehouse and office environments, with or without reasonable accommodation.

· Ability to read computer screens, documents, labels, and inventory information and safely navigate warehouse and office environments.

· Ability to safely perform the visual demands of the position, including reading labels, inventory records, and computer screens; identifying hazards; operating equipment safely; and maintaining awareness of the surrounding work environment.

LEADERHIP RESPONSBILITIES

· Manage employee performance through coaching, counseling, corrective action, and recognition programs.

· Participate in recruitment, hiring, onboarding, employee development, and succession planning.

· Promote compliance with Company policies, safety rules, and applicable laws.

· Maintain a respectful workplace free from discrimination, harassment, and retaliation.

· Ensure compliance with wage and hour, safety, employment, and transportation regulations.

DRESS CODE

Employees must comply with all Company safety, PPE, and workplace appearance standards.

FOOTER

Packaging Exchange is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law. Packaging Exchange reserves the right to modify the duties, responsibilities, and requirements of this position at any time based on business needs.

Packaging Exchange is a company with multiple locations throughout the United States. We pride ourselves on customer service and company culture.