Account Manager Assistant
King Risk Partners is one of the fastest-growing agencies among the top 100 U.S. brokers, with 50 years of expertise delivering tailored personal and commercial coverage. As Account Manager Assistant you will keep client relationships running smoothly so our producers can win and retain business that protects homes, autos, businesses, and associations across the Eastern and Southeastern U.S.
Performance Objectives
- Process, bind, and issue 40+ new and renewal policies weekly with 99% accuracy, using carrier portals and AMS to meet client effective dates.
- Resolve 90% of inbound client and carrier inquiries (endorsements, certificates, claims status) within four business hours, documenting every action in the agency management system.
- Prepare complete submission packages and marketing materials so Account Managers can quote and place coverage 20% faster.
- Track expiration dates and trigger 60-day renewal campaigns that achieve 85% retention on assigned book.
- Audit 100% of bound policies against applications and binders within 48 hours of issuance, correcting discrepancies before they become E&O exposures.
- Generate monthly stewardship reports that quantify coverage gaps and premium savings, giving producers data to expand accounts.
You report to a Senior Account Manager inside a collaborative. You will work in AMS360 , carrier portals, Microsoft 365, and DocuSign, with dedicated support from underwriting, claims, and IT teams. No personal production quota; your success is measured by the book you help service.
Essential Qualifications
- Two-plus years in an insurance agency or brokerage processing personal or commercial lines.
- Proven ability to issue policies, certificates, and endorsements with near-zero error rates.
- Working knowledge of property, casualty, and package coverages plus carrier appetite.
- Comfort navigating AMS and multiple carrier websites under time pressure.
- Clear written and verbal communication that clients and carriers trust.
Role Selling Points
- Join a top-100 independent broker still growing rapidly yet remaining hands-on and local.
- Full suite of productshome, auto, aviation, private client, employee benefits, surety, habitationalso you learn every line.
- Offices throughout the East and Southeast plus nationwide agents; real career path into Account Manager or producer roles.
- 50-year track record and competitive benefits in a stable, privately held firm.
If you thrive on making every client interaction accurate, fast, and personal, apply now and help King Risk Partners protect what matters most.
