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Customer Service Representative

HEALTH MANAGEMENT SERVICES , INC

Baton Rouge, LA 70810 • 9/24/2026

Job Description

Job Description

We are seeking a professional, highly motivated, and energetic Customer Service Representative to join our front office team.

The ideal candidate is a dependable team player who can multitask effectively and provide excellent customer service while supporting the daily needs of our front desk.

Responsibilities

  • Answer incoming phone calls and assist patients with inquiries
  • Greet patients in a friendly and professional manner
  • Schedule and coordinate appointments
  • Enter and maintain accurate patient information
  • Collect patient copays
  • Print compliance reports for providers
  • Scan and organize medical records
  • Provide general front-office support as needed
  • Maintain punctual and reliable attendance
  • Perform other duties necessary to support the front desk and office team

Qualifications

  • Excellent written and verbal communication skills
  • Professional and friendly demeanor
  • Strong organizational and multitasking abilities
  • Dependable, punctual, and team-oriented
  • Ability to work in a fast-paced office environment
  • Previous medical office or customer service experience is a plus

How to Apply

Interested candidates are encouraged to apply using the link below.

Apply today and become part of our team!

\nCompany Description

Health Management Services, Inc has specialized in the treatment of sleep disorders for over 33 years. HMS operates three Sleep Apnea Store locations in Louisiana and Mississippi. We provide the highest level of sleep expertise that our patients and their physicians look for in a quality provider.

Company Description

Health Management Services, Inc has specialized in the treatment of sleep disorders for over 33 years. HMS operates three Sleep Apnea Store locations in Louisiana and Mississippi. We provide the highest level of sleep expertise that our patients and their physicians look for in a quality provider.