Automotive Service Advisor - Miami Lakes, FL

Prestige Auto Tech is looking for an experienced Automotive Service Advisor to join our Miami Lakes location.

We are looking for a motivated Service Advisor who knows how to build trust with customers, confidently present repair recommendations, close sales, and keep the shop moving.

This is a great opportunity for an experienced advisor looking for a busy, professional repair shop with strong earning potential, excellent benefits, and no weekends.

• $75,000+ annual earning potential
• Base pay + performance-based compensation
• Monday–Friday schedule
• NO WEEKENDS
• Health insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• GAP insurance
• Paid holidays
• PTO – Paid Time Off
• Paid sick days
• Employee discounts
• Stable, year-round work
• Career advancement opportunities
• Growing company with multiple South Florida locations

As a Service Advisor, you will be responsible for managing the customer experience and helping maximize the productivity of the shop.

Your responsibilities will include:

• Greet customers and identify their vehicle concerns
• Schedule appointments and manage incoming vehicles
• Create estimates and repair orders
• Review technician findings and Digital Vehicle Inspections (DVIs)
• Clearly explain repairs and maintenance recommendations
• Present estimates and confidently ask for the sale
• Obtain customer authorization
• Maintain consistent communication with customers
• Provide vehicle status updates
• Work closely with technicians to keep vehicles moving through the shop
• Help prioritize and manage workflow
• Order and coordinate parts when necessary
• Handle warranty documentation
• Collect payments and complete vehicle delivery
• Follow up with customers
• Build long-term customer relationships

We're looking for someone with:

• 3+ years of Automotive Service Advisor experience preferred
• Strong automotive repair knowledge
• Strong sales and closing skills
• Excellent communication skills
• Excellent customer service
• Ability to confidently present large repair estimates
• Ability to explain repairs in simple terms customers can understand
• Strong organization and time-management skills
• Ability to manage multiple customers and repair orders
• Professional appearance and attitude
• Valid driver's license

Tekmetric experience is a plus.

Our shops regularly service European and luxury vehicles, including:

BMW • Mercedes-Benz • Audi • Volkswagen • Porsche • Land Rover • MINI • Volvo

Experience as a European Service Advisor, BMW Service Advisor, Mercedes-Benz Service Advisor, Audi Service Advisor, Service Writer, or Luxury Automotive Service Advisor is highly valued.

Prestige Auto Tech is an established and growing independent automotive repair company with multiple locations throughout South Florida.

Our Service Advisors are a critical part of our operation. We provide the environment, technicians, equipment, and workflow needed for experienced advisors to perform at a high level.

Our locations include:

Kendall • Pinecrest • North Miami Beach • Miami Lakes • Pompano Beach • Delray Beach

If you're tired of working weekends and you're looking for a company where you can build a long-term career and grow as we expand, we'd like to hear from you.

All applicants must complete our online application and short behavioral assessment.

The assessment takes approximately 5 minutes.

Apply to Prestige Auto Tech

Applications with completed assessments will be reviewed first.

Qualified candidates will be contacted to schedule an interview.

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