About the Role
Calling all highenergy, peopleloving, coffeeobsessed leaders! As a Store Leader, you’re the heartbeat of a Scooter’s Coffee location. You’ll oversee staffing, sales, operations, and store culture all while building a friendly, serviceoriented barista team that lives out Scooter’s Core Values: Courage, Humility, Integrity, Love.
You’ll set the pace, drive profitability, uphold standards, and model an engaged, handson leadership style. If you thrive in fastpaced environments and love developing people, this role is your perfect blend.
Essential Duties & Responsibilities
Lead an Amazing Customer Experience
Ensure consistent, quality guest experiences through proper staffing and execution of the Scooter’s Amazings
Maintain a culture of accountability, adherence to standards, and brand recipe excellence
Foster and model Scooter’s Core Values every day
Keep the Store Looking & Running Great
Maintain store appearance, cleanliness, food safety, and equipment standards
Ensure operational procedures are followed accurately and consistently
Build & Develop Your Team
Interview, hire, train, and develop staff to meet company standards
Provide ongoing performance feedback and coaching
Identify motivation factors and deliver clear, constructive feedback
Maintain accountability using progressive discipline when needed
Partner with your District Manager on termination decisions when appropriate
Master Staffing & Scheduling
Determine daily and weekly staffing needs based on business demands
Create schedules that support operations, maximize sales, and develop team members
Ensure full team participation in setting store goals and action plans
Drive Sales & Profitability
Seek opportunities to increase sales and manage expenses
Uphold all Scooter’s and Hart Family Coffee standards
Maintain daily, weekly, and quarterly financial reports
Ensure key metrics are met and the store’s business health is communicated clearly
Lead by Example
Serve as the role model for operational excellence and Core Values
Be present in the store for the required hours
Maintain final accountability for store operations
Qualifications
Ability to effectively teach, lead, and develop others
Excellent communication, organization, and interpersonal skills
Passion for people and maintaining a culture of accountability
Energetic, fastpaced, flexible work style with fulltime availability
Strong problemsolving, multitasking, and administrative skill set
Ability to anticipate and respond to changes in business health
Ability to uphold standards and make tough accountability decisions when needed
Why You’ll Love Leading Here
A fun, positive, peoplefirst culture
Leadership growth opportunities
A chance to make a meaningful impact every day
Coffee perks (the good stuff!)
Being part of a fastgrowing, valuesdriven company
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