Store Manager

Riverwards Produce is a group of produce focused markets.

The Store Manager position at Riverwards Produce takes ownership of all in-store operations, staff, and aesthetics. They have an expert knowledge of grocery, produce, and front of house operations. They work to turn employee and customer suggestions into realities. They coordinate frequently with department managers to ensure proper staffing, operational efficiency, and store cleanliness. They work to be the driving force behind store cohesion.

Reports to: COO

Directly manages: Department Managers

Responsibilities:

Takes ownership of cross-departmental store operations and communications

Responsible for training, scheduling, and directing all floor staff and managers

Makes decisions on staff hiring, firing, and compensation

Conducts performance evaluations that are timely and constructive

Ensures that daily and weekly store checklists are completed

Promotes an enthusiastic communicative work environment and great customer service experience

Responsible for maintenance, cleanliness, organization of store equipment facilities and health code compliance

Maintains store supply inventory for all departments

Functions as the senior authority during hours of operation

Works with department managers to set daily staff priorities

Serves as a primary point of contact for customer service escalations

Manages long-term product department projects

Creates and maintains procedural documentation and implements systems to uphold company standards

Participates in floor work including stocking, receiving, cashiering, and merchandising

Collaborates with department managers to determine product mix and price margins

Maintains expert working knowledge of POS operations

Requirements:

Strong verbal, written, and digital communication skills

Working knowledge of common retail sales metrics

Minimum 3 years management experience

Previous management experience in a grocery or high-end food service setting

Experience receiving, processing, and merchandising in a grocery retail setting

Ability to roll with the punches of a rapidly growing start-up business

Ability to lift up to 50 lbs and spend 8+ hours standing and walking up and down stairs

Must work weekends and evenings

Working knowledge of local food makers

COMPENSATION:

This position is salaried. Compensation is dependent upon experience. Riverwards Produce provides a 20% discount on all store products. Benefits include health, dental and medical insurance (for full time employees), paid parental leave, Employee Assistance Program, Paid Time Off, and flexible scheduling.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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