Production Manager / Producer Liz Portee State Farm | West Columbia, SC
Are you a people-first leader who also loves helping clients and driving results?
Liz Portee State Farm is seeking anexperienced Production Manager (Agency Leader + Producer)to run our office day-to-day,manage the team, andactively produce insurance business.
This role is a true leadership positionyou lead, you coach, and you help drive sales.You’ll be the go-to person for the team: the one they report to, bring questions and problems to, and are held accountable by. You’ll work closely with the agency owner on goals and direction while also being a visible, active producer in the market.
You’ll thrive here if you:
- Have real experience leading and managing a team(not just individually producing)
- Cansell insurance confidentlywhile also coaching others to do the same
- Are comfortableholding people accountable, giving feedback, and having tough conversations
- Communicate clearly and professionallyespecially when clients or team members need help quickly
- Are highly organized and able to keepmultiple prioritiesrunning smoothly at once
- Want tolead the officewith day-to-day ownership, not just manage from afar
What You’ll Do:
Leadership + Office Management
- Manage and supervise agency staff(coaching, performance, scheduling, and day-to-day accountability)
- Lead daily operationsto ensure the office runs smoothly and consistently
- Handleday-to-day escalations, resolve issues, and remove obstacles for the team
- Track team performance metrics andflag opportunities/risksto the agency owner
- Ensure the team followsagency processes, policies, and compliance standards
- Build a positive, high-performing culture that improves retention and morale
Producer Responsibilities (Sales + Client Service)
- Actively sell insuranceas a producernew business, renewals, and retention support
- Work with the team to improve quoting, appointment setting, conversion, and follow-up
- Maintain a strong client experience through responsive communication and proper policy servicing
- Support the agency’s sales strategy by driving results in your own book of business while coaching others to perform
Team Coaching + Performance
- Coach the team to improvesales, service execution, and professionalism
- Identify training opportunities and help develop producers and support staff
- Set clear expectations and support the team in meeting measurable goals
What You’ll Need:
- Proven leadership or supervisory experience (managing people, not just producing)
- Strong communication, coaching, and organizational skills
- Ability to manage multiple priorities in a fast-paced environment
- Insurance or client-facing experience preferred
- Property & Casualty and Life & Health Producer licenses(must have or be willing to obtain immediately)
Great Backgrounds For This Role:
Military, banking, call centers, financial services, insurance, sales leadership, healthcare administration, hospitality/retail leadership, teaching, mortgage lendingespecially anyone who hasrun a team, led an office, or managed day-to-day performance.
What We Offer:
- Salary/commission structure
- Monthly Health Stipend
- Paid time off (including holidays)
- A leadership role withreal day-to-day impactand the opportunity toproduce while you lead
