At Mexican Sugar, bold flavor and elegant presentation come together to create refined Pan-Latin dining experiences. Everything we serve is made from scratch using authentic ingredients and traditional cooking methods.
We bring a lavish, authentic Latin American atmosphere to life for our Guests, powered by the talents and contributions of every person on the team. A passion for innovative Latin-inspired cuisine, exquisite small-batch cocktails and premium tequilas isa must.
JOB SUMMARY
We are seeking an experienced Manager to lead successful shifts and support front-of-house operations at Mexican Sugar. As a Service Manager, you will prepare the restaurant and team for service, uphold ourstandardsand create a luxurious Latin American environment for our Team Members and Guests.
COMPENSATION
Salary Range: $60,000–$75,000 per year,plus monthly profit share
BENEFITS: THE GOOD STUFF
- Up to17 daysof Paid Time Off
- Medical, dental and vision insurance after60 days
- Free access to mental health services
- Growth and development opportunities
EXPERIENCE AND QUALIFICATIONS
- 2+ years of restaurant management experience in a high-volume, full-service environment
- Premium,upscaleor high-end restaurant experience preferred
- Proven ability to lead shifts, coach Team Members and uphold hospitality and operational standards
- Results-driven,trustworthyand team-oriented leadership style
- Strong communication,organizationand problem-solving skills
- Bilingual English and Spanish skills are a plus
- Food Manager certificationrequired
- Ability towork days, evenings, weekends and holidays as business needs require
- Must be able to stand for extended periods and lift up to 50 pounds.
KEY RESPONSIBILITIES
BUSINESS DRIVER
- Lead successful shifts through thoughtful preparation, clearcommunicationand consistent follow-through
- Drive sales through memorable Guest experiences and high-energy, service-oriented leadership
- Monitor labor, staffing and productivity andmake adjustmentsas needed
- Support scheduling, inventory,orderingand cost-control responsibilities
- Maintain a safe,organizedand polished restaurant
EXPERIENCE CURATOR
- Deliver attentiveservice thatremainstwo steps ahead of our Guests’ needs
- Maintain a visible presence and conduct regular table visits and restaurant walkthroughs
- Resolve Guest concerns promptly, professionally and with sound judgment
- Ensure food and beverages meet our quality,recipeand presentation standards
- Partner with the Culinary and Bar Teams to deliver seamless service
- Supportspecial eventsand activations that bring Mexican Sugar’s Brand DNA to life
PEOPLECHAMPION
- Assistwith hiring, onboarding,trainingand developing Team Members
- Ensure the team has the knowledge,toolsand resources necessary to succeed
- Create a positive, accountable culture through consistent coaching,recognitionand feedback
- Fosterstrong communicationand collaboration between the front-of-house and culinary teams
AOR OWNER
- Own your designated Area of Responsibility and its operational and financial results
- Complete assigned scheduling, inventory,trainingand administrative responsibilities accurately and on time
- Identifyopportunities for improvement and communicate thoughtful solutions
- Participate in Manager meetings and support other AORs when business needs require
OPERATIONAL LEADER
- Complete opening and closing responsibilities and ensure the restaurant is prepared for service
- Maintain accountability for service execution,cleanlinessand operational readiness
- Ensure responsible alcohol service and proper food safety,sanitationand workplace safety practices
- Follow our policies and all applicable legal and regulatory requirements
If you are passionate about developing Team Members, drivingsalesand delivering memorable Pan-Latin dining experiences, we invite you to apply.
Weparticipatein the E-Verify program. As part of our commitment tomaintaininga legal workforce, we verify the employment eligibility of all new hires through E-Verify.
Equal Opportunity Employer
