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Customer Service Associate

The UPS Store

Saint Charles, IL • $15.00 to $18.00 / hr • 9/21/2026

Job Description

Job Description

Hours: 20–30 hours per week, flexible schedule (7-day work week)

Position Overview
The UPS Store is looking for a friendly, reliable, and detail-oriented Part-Time Center Associate to join our team. This role is all about delivering outstanding customer service while assisting with shipping, printing, and a variety of business services. If you enjoy helping people, learning new skills, and working in a fast-paced environment, this could be the perfect fit for you.

What You’ll Do

  • Provide excellent customer service to walk-in and phone customers
  • Process shipments and assist customers with packaging solutions
  • Operate store equipment including copiers, fax machines, laminators, and POS systems
  • Coordinate, process, and review print jobs with accuracy and attention to detail
  • Maintain a clean, organized, and safe workspace
  • Learn and apply store procedures, products, and services quickly
  • Support upselling and cross-selling of store offerings
  • Complete required training programs and follow company guidelines

Qualifications

  • High school diploma or GED (preferred)
  • 1+ year of customer service or retail experience (preferred)
  • Strong communication skills (verbal, written, phone)
  • Computer proficiency, including Microsoft Office; Adobe Suite a plus
  • Organized, detail-oriented, and able to multitask in a fast-paced setting
  • Professional appearance with a positive, helpful attitude
  • Dependable with strong attendance record
  • Able to lift 40 pounds unassisted

Benefits

  • Uniforms provided
  • Employee discounts on products and services
  • Ongoing training and development opportunities

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