Job Title: Inside Sales Representative
Location: New Hope, PA / Lumberville, PA
Responsibilities:
As an Inside Sales Representative at Delaware Quarries, you will play a pivotal role in driving the sales of our premium decorative stone veneer, and landscape products. Your responsibilities will include:
- Direct Communication:Engaging in effective one-to-one communication with customers, predominantly through telephone and electronic channels.
- Promotional Activities:Conducting targeted promotion work to establish and cultivate relationships with both new and existing customers.
- Sales Reporting:Submitting comprehensive reports on sales activities, encompassing sales volume, potential, sales calls, market intelligence, and strategic insights.
- Order Management:Efficiently entering quotes, closing and entering orders, and diligently following up on quotes and orders to ensure customer satisfaction.
- Customer Relations:Promoting and maintaining exemplary customer relations by promptly addressing inquiries, providing information, and resolving concerns within company policies.
- Product Knowledge:Responding to customer inquiries by providing comprehensive information about our products and making appropriate referrals when necessary.
- Sales Analysis:Collaborating with field representatives to analyze records, evaluate present and past sales, trends, costs, estimated and realized sales, and future commitments.
- Market Insight:Interpreting accounts and trends to provide insightful reports to management, including competitive activity.
- Job Documentation:Requesting and obtaining photographs of finished jobs and customer yards for documentation purposes.
- New Business Development:Actively participating in the selling process, contributing to the acquisition of new customers, and nurturing relationships with existing ones.
- Pricing:Calculating and quoting prices within company policies and procedures.
- Product Knowledge Development:Continuously developing and maintaining current product knowledge and staying abreast of industry trends.
Qualifications:
- Strong verbal, writing, and computer skills.
- Minimum one year of sales experience, preferably with dealers or contractors.
